Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
LEADERSHIP & TALENT MANAGEMENT
AXIOM SPACE
HOUSTON, TX
01.2022 - 01.2024
Responsible for the implementation, maintenance, and user support for Axiom Space's learning management system LITMOS, an SAP product
Managed education compliance for 1,000+ employees and contractors, working with Quality Assurance to report to NASA monthly
Provided strengths based coaching and development for 80 executives, managers and future leaders
Analyzed feedback and identified improvement opportunities relating to talent development
Designed and developed engaging and interactive experience for diverse audiences, working with teams and utilizing instructional design principles and educational technologies
Provided performance consultation regarding training needs one on one and to leadership teams
Developed, documented and maintained technical training processes and procedures
Prioritized workflow on daily, weekly and monthly basis
Directed structured learning experiences and monitored results
Consulted with subject matter experts to build education based on skill gaps
Aided in the launch of Axiom Space's first mentor program, providing coaching and accommodating educational needs for mentors.
LEARNING & DEVELOPMENT SPECIALIST
FEDEX FREIGHT
HOUSTON, TX
01.2017 - 01.2022
Drove positive organizational results through experiences that leveraged my facilitation skills and program/content knowledge
Evaluated training effectiveness in order to modify training programs
Promoted effective work practices, working as a team member and showing respect for coworkers
Developed training programs and training aids to meet specific needs
Participated in staff-development and professional development activities
Established and maintained good rapport with organizational leaders, students, employees and vendors
Exercised confidentiality and discretion with highly sensitive information
Provided clear, constructive feedback in both written and verbal communications
Facilitated dynamic, eye-opening, highly interactive and fun educational experiences to optimize learning
Contacted attendees and department representatives about training programs
Participated in course content reviews and pilot courses
Facilitated virtual training classes using distant learning platforms
Maintained up-to-date knowledge of applicable federal and state laws, regulations, guidance
Prioritized workflow on daily, weekly and monthly basis
Directed structured learning experiences and monitored results
Practiced disciplined oversight of personal and departmental T&E practices
Invested in personal professional development by attending workshops and reviewing industry publications
Supervised day-to-day administration policies and practices at assigned location
Conducted formal classroom training using prepared training materials
Developed training material via screen capture, PowerPoint, Articulate and Excel
Enhanced technical instructional delivery and presentation skills
Developed learning activities, audio-visual materials, instructor guides and lesson plans
Conducted regular classroom training for systems and computer skills
Coached management and employees with regard to career development strategies and techniques.
OPERATIONS SUPERVISOR
FEDEX FREIGHT
MIRA LOMA, CA & HOUSTON, TX
01.2009 - 01.2017
Verified and reviewed driver route sheets and schedule for efficiency
Reviewed records for accuracy of information, compliance with established procedures
Assisted staff by providing technical guidance and direction
Obtained, coordinated and documented monthly safety meetings
Advanced communication skills, supervision and influencing skills
Created inspiring team environment with open communication culture
Held effective weekly meetings with management team
Ensured clear channels of communication with staff, addressing concerns in expeditious manner
Provided direct supervision to City & Road Drivers as well as Freight Handlers and Service Center Support Staff
Ensured everyone worked together to keep organization running smoothly
Delegated workload to warehouse personnel to achieve daily goals
Maintained sincere, courteous demeanor with both employees and customers
Worked flexible schedule including Inbound, Outbound, Dispatch, weekends and holidays
Enforced DOT safety rules and instructed personnel in safe working habits
Maintained excellent communication with external and internal customers
Planned daily operations by coordinating subordinate activities
Provided both direct and indirect supervision to operations staff
Identified potential improvements for operations.
Education
Advanced Electronics
Fire Controlman A School
Great Lakes, IL
Tech Core - Advanced Electronics
UNITED STATES NAVY
Great Lakes, IL
Advanced Electronics
NATO Sea Sparrow C School
Virginia Beach, VA
Skills
Ability To Work Independently
Critical Thinking
Education design and delivery
Extremely Organized
Integrity
Leading Teams to Successful outcomes
Motivating Myself and Others
Powerful Communication
Strong Attention To Detail
Team work
Certification
Gallup Certified CliftonStrengths Coach
United Academy Authorized Instructor for powered industrial equipment
References
References available upon request.
Timeline
LEADERSHIP & TALENT MANAGEMENT
AXIOM SPACE
01.2022 - 01.2024
LEARNING & DEVELOPMENT SPECIALIST
FEDEX FREIGHT
01.2017 - 01.2022
OPERATIONS SUPERVISOR
FEDEX FREIGHT
01.2009 - 01.2017
Advanced Electronics
Fire Controlman A School
Tech Core - Advanced Electronics
UNITED STATES NAVY
Advanced Electronics
NATO Sea Sparrow C School
Gallup Certified CliftonStrengths Coach
United Academy Authorized Instructor for powered industrial equipment
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