Joshua Brown
Athens,AL
Summary
Performance-driven Fire Alarm Technician determined to provide excellent service and assistance to customers. Enthusiastic worker promoting excellent attendance record and known for effectively demonstrating Fire Alarm Systems on how they operate. Reliable Fire Alarm Technician skilled in reading blueprints and instructions to fully understand project scope. Hardworking employee identifies system issues and resolves problems. Smart and determined with highly developed decision-making skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Fire Alarm Programmer/Fire Alarm Technician
Building Systems Technology
01.2021 - Current
- Responded to maintenance calls and troubleshot devices on multiple building, and systems.
- Installed, tested and serviced alarm and associated systems for commercial.
- Read and understood product manuals and blueprints.
- Performed annual inspections on fire. Multiple buildings
- Communicated effectively with customers, answering questions and concerns regarding systems.
- Performed troubleshooting on fire alarm systems, completing on-site repairs.
- Fully installed fire alarms, voice and data, and intercom systems.
- Installed and tested fire detection and suppression systems.
- Demonstrated features and functionality of alarm systems to customers.
- Administered on-call responses for emergency service assignments, adhering to prescribed response time frames.
- Tested all newly installed fire alarms. Every systems that we have installed currently.
- Integrated equipment installations with on-site network infrastructure, incorporating existing fire and life safety systems.
- Maintained accurate records of customer service calls and inputted all information into company's database.
- Sustained ongoing expertise in fire and safety regulations, confirming compliance of installed systems.
- Assisted with electrical installations of lighting and smoke detectors.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
Lead Fire Alarm Installer
Building Systems Technology
11.2016 - 01.2021
- I installed wire and ran a crew of people to get job completed.
- Communicated effectively with customers, answering questions and concerns regarding systems.
- Fully installed fire alarms and various security devices.
- Demonstrated features and functionality of alarm systems to newly hired people.
- Would start projects from start to finish. Make everything work, troubleshooting issues that would make Fire Alarm System fail final.
Fire Alarm Helper
Building Systems Technology
01.2013 - 11.2016
- Would have to listen to whatever the lead technician would say and would have to figure out what we would need to do next.
- Would run wire to wherever he told me to run it at and drop it down into the correct locations for devices.
- Install F/A devices Pull stations, Horn Strobes, Strobe only, CT-1&CT-2 modules, Control Relays, and make them work if they were wired up wrong.
- Lead technician would make me read blueprints and figure out what procedures was needed to do next.
- Understand what task needed to do to accomplish job done.
Education
High School Diploma -
West Limestone High School
Lester, AL05.2012
Skills
- Customer Satisfaction
- Access Control Systems
- Panel Termination
- Verbal and Written Communication
- Training Junior Team Members
- Emergency Call Response
- Customer Support
- Heavy Lifting
- Equipment Testing
- Blueprint Reading
- Low-Voltage Systems
- Building Materials
- Creative Solutions
- Security Alarms
- Network Configuration
- Project Deadlines
- Project Requirements
- Onsite Support
- Tracking Systems
- Safety Practices
- System Troubleshooting
- Technical Documentation
- Customer Relations
- Commercial Projects
- Production Goals
- Telephone Support
- Product Specifications
- Field Device Terminations
- Alarm System Monitoring
- Keypad Programming
- Backup Battery Testing
- Equipment Programming and Calibrating
- Installation and Servicing
Accomplishments
- I have been a holder of my AESBL license for 10 years.
- I have ran multiple jobs that were required to get done in a crunch.
- I am EST3 certified.
- I can program IO1000,IO500 fire alarm panels.
- Vigilant Panels I can program.
- FX Fire Alarm panel I can program.
- I am lift certified.
- I have my Hilti Certification.
- I have my Level 1 Low Voltage License.
Timeline
Fire Alarm Programmer/Fire Alarm Technician
Building Systems Technology
01.2021 - Current
Lead Fire Alarm Installer
Building Systems Technology
11.2016 - 01.2021
Fire Alarm Helper
Building Systems Technology
01.2013 - 11.2016
High School Diploma -
West Limestone High School
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