Joshua Brown
Aurora,CO
Summary
Dedicated restoration professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Restoration Supervisor
Haselden Construction LLC
Denver, CO
02.2023 - 08.2024
- Inspected damaged properties and contents to prepare job action plan.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Launched quality assurance practices with HRS leadership for each phase of development in our healthcare initiative
Restoration Supervisor
BluSky
Denver, CO
06.2021 - 12.2022
- Operated vehicles, gas-powered machinery and hand tools to accomplish diverse land management objectives.
- Lifted and shouldered heavy objects and worked long hours in variable weather conditions.
- Worked safely in disaster environment by adhering to company and quality procedures.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Cook
Blue Moon Pizza
Smyrna
02.2021 - 06.2021
- Verified proper portion sizes and consistently attained high food quality standards
- Consulted with front-of-house staff to understand customer desires and meet special dietary considerations
- Supervised staff, providing direction in preparing specialty items
- Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees
- Cleaning the kitchen before and after cooking and washing dishes
Cook
St Angelo's Pizza
Atlanta
12.2018 - 06.2020
- Prepared for each shift by installing clean cutting boards and utensil baths at workstation
- Represented precooked items, including spicy sausage, steak, croutons, pizza sauce, marinara, lasagna, and artichoke dip during slow periods to reduce wait times at lunch and dinner rush
- Ensuring compliance with all record keeping, food safety and risk management requirements
- Quickly learned any new recipes and food preparation techniques
- Maintained highest standards of product quality.
Courtesy Clerk
Kroger
Smyrna
02.2018 - 10.2018
- Helped customers with price checks, heavy items, and anything else they needed to have a good shopping experience
- Gathered customer feedback and recommended to manager procedural or product changes to improve satisfaction.
Construction Apprentice
Magnet construction
Atlanta
07.2015 - 07.2017
- Gathered and disposed of work site debris to eliminate safety hazards and increase team productivity
- Used hammers, saws, squares, levels, and fastening devices, among other tools to complete jobs
- Operated bobcats, lull's, and forklifts
Education
Riverside Military Academy
Gainesville, GAHigh School Diploma -
Campbell High School
Smyrna, GA01.2020
CHRT - Healthcare Restoration
BluSky Dept. of Education
Memphis, TN06.2022
Xactimate Level 1 - Insurance Claims & Estimating
Verisk Xactimate
Verisk Online04.2023
IICRC Water Restoration Certification - Restoration
Bary Costa Education
Bary Costa Online Education Group06.2024
Skills
- Strong work ethic
- Basic knowledge of construction methods
- Mold remediation
- Emergency Response
- Adaptability
- Problem-solving aptitude
- Staff Training
- Project Estimation
Languages
Spanish
Professional Working
Timeline
Restoration Supervisor
Haselden Construction LLC
02.2023 - 08.2024
Restoration Supervisor
BluSky
06.2021 - 12.2022
Cook
Blue Moon Pizza
02.2021 - 06.2021
Cook
St Angelo's Pizza
12.2018 - 06.2020
Courtesy Clerk
Kroger
02.2018 - 10.2018
Construction Apprentice
Magnet construction
07.2015 - 07.2017
Riverside Military Academy
High School Diploma -
Campbell High School
CHRT - Healthcare Restoration
BluSky Dept. of Education
Xactimate Level 1 - Insurance Claims & Estimating
Verisk Xactimate
IICRC Water Restoration Certification - Restoration
Bary Costa Education