JOSHUA BROWN
Bonita,CA
Summary
Results-driven sales and marketing professional with a proven track record of generating qualified leads and driving over $300K+ in revenue through high-impact customer engagement. Experienced in appointment setting, relationship building, and identifying customer needs to deliver tailored solar and home improvement solutions. Adept at managing pipelines, increasing conversion rates, and maintaining strong customer relationships to support long-term retention and growth. Combines strategic thinking with hands-on sales execution to consistently exceed performance targets.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Appointment Setter
Semper Home
El Cajon, CA
01.2026 - Current
- Generated qualified leads through effective communication and appointment scheduling with prospective clients.
- Utilized CRM software to track interactions, ensuring accurate records of client engagements.
- Developed and maintained positive relationships with clients, enhancing overall customer satisfaction.
- Collaborated with sales team to refine outreach strategies, improving appointment conversion rates.
Marketing Specialist Intern
CRVFT
San Diego, CA
06.2025 - 08.2025
- Developed and optimized Amazon product listings, improving visibility through keyword research, SEO strategies, and engaging product descriptions.
- Conducted market research and competitor analysis to identify trends, positioning strategies, and potential opportunities for product growth.
- Assisted in digital marketing initiatives, including social media content creation, influencer outreach, and performance tracking to increase brand awareness.
Merchandising Associate
The Home Depot
San Diego, CA
10.2024 - 05.2025
- Executed merchandising plans by setting up and maintaining product displays according to store planograms.
- Stocked shelves, organized overhead storage, and ensured product availability and presentation.
- Collaborated with store associates and vendors to support promotions and seasonal resets.
- Maintained a clean, safe, and organized work environment while adhering to company safety standards.
Cashier
The Home Depot Inc
San Diego, CA
04.2024 - 10.2024
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected deposits, fees, and payments.
Operations Manager
Marine Corps
Twentynine Palms, CA
01.2017 - 01.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Analyzed and reported on key performance metrics to senior management.
Education
MBA - Project Management
Point Loma Nazarene University
San Diego, CA08-2027
Bachelors - Business management, Entrepreneurship
San Diego State
San Diego, US08-2025
Associate of Arts & Science - Business Administration And Management
Grossmont College
05-2024
HVAC Technician - undefined
Mayfield College
CA11-2020
Skills
- Strategic Planning & Problem-Solving
- Market Research & Analysis
- Project Management
- Leadership & Team Collaboration
Certification
- Certificate of Appreciation for service in the Armed Forces of the United States of America
- Certificate of Commendation, United States Marine Corps
- Lifetime Member of 1st Tank Battalion 1st Marine Division
Timeline
Appointment Setter
Semper Home
01.2026 - Current
Marketing Specialist Intern
CRVFT
06.2025 - 08.2025
Merchandising Associate
The Home Depot
10.2024 - 05.2025
Cashier
The Home Depot Inc
04.2024 - 10.2024
Operations Manager
Marine Corps
01.2017 - 01.2022
Bachelors - Business management, Entrepreneurship
San Diego State
Associate of Arts & Science - Business Administration And Management
Grossmont College
HVAC Technician - undefined
Mayfield College
MBA - Project Management
Point Loma Nazarene University