As the visionary behind Pool Jockeys Weekly Pool Service and Repair LLC, I propelled business growth through strategic marketing and exceptional customer service, achieving significant revenue development. Leveraging skills in project management and entrepreneurial leadership, I excelled in creating innovative solutions, demonstrating a keen ability for strategic thinking and a growth mindset.
Overview
12
12
years of professional experience
Work History
Founder and Owner
Pool Jockeys Weekly Pool Service and Repair LLC
Goodyear, AZ
04.2017 - Current
Job Duties and Responsibilities:
Business Management:
Oversee all aspects of the business operations, including strategic planning, budgeting, and financial management.
Develop and implement marketing strategies to attract new clients and retain existing customers.
Manage relationships with suppliers and vendors to ensure the timely procurement of pool maintenance supplies and equipment.
Customer Service:
Provide exceptional customer service by addressing client inquiries, concerns, and feedback in a timely manner.
Conduct consultations with clients to assess their pool maintenance needs and provide tailored solutions.
Prepare and present detailed service proposals and contracts to clients.
Invoicing and Financial Transactions:
Generate and manage invoices for services rendered, ensuring accurate billing and timely payments.
Track and manage accounts receivable and payable to maintain financial health of the business.
Pool Maintenance and Repair:
Perform routine maintenance tasks, including cleaning, chemical balancing, and equipment inspections to ensure optimal pool conditions.
Diagnose and repair pool equipment malfunctions, including pumps, filters, heaters, and lighting systems.
Conduct seasonal pool openings and closures, ensuring all necessary procedures are followed for safety and compliance.
Team Leadership:
Hire, train, and supervise staff members, ensuring they adhere to safety standards and provide quality service.
Schedule and coordinate staff assignments for pool maintenance and repair jobs, optimizing efficiency and productivity.
Regulatory Compliance:
Stay informed about local health and safety regulations pertaining to swimming pools, ensuring all services meet industry standards.
Maintain accurate records of maintenance activities, chemical usage, and equipment repairs for compliance and reporting purposes.
Continuous Improvement:
Evaluate service delivery processes and implement improvements to enhance efficiency and customer satisfaction.
Stay updated on industry trends and emerging technologies in pool maintenance and repair to provide the best services to clients.
Diagnostic Technician
RWC International
Phoenix, AZ
09.2015 - 03.2017
Job Duties and Responsibilities:
Diagnosed and repaired Class A and medium-duty trucks, ensuring operational efficiency and safety.
Utilized advanced diagnostic software and tools to accurately identify mechanical and technical issues.
Executed timely repairs while maintaining a clean and organized workspace to optimize productivity.
Completed detailed reports to document repairs, compliance, and service outcomes.
Participated in ongoing education to stay current with industry standards and technological advancements.
Service Technician
Peoria Ford
Peoria , AZ
03.2013 - 09.2015
Job Duties and Responsibilities:
Diagnose and repair Ford vehicles to ensure optimal performance and safety per manufacturer standards.
Utilize Ford-specific diagnostic software and tools to accurately identify mechanical, electrical, and technical issues.
Perform timely repairs and maintenance, such as engine, brake, suspension, and transmission work, meeting dealership and Ford quality guidelines.
Maintain a clean, organized, and safe workspace to enhance efficiency and comply with safety regulations.
Complete detailed service reports and repair orders, documenting work performed for customer records and warranty purposes.
Participate in ongoing Ford training and certification programs to stay current with evolving technologies and repair techniques.
Collaborate with service advisors to communicate repair needs and ensure customer satisfaction.
Inspect vehicles post-repair, conducting test drives when necessary to verify quality and functionality.
Education
Associate of Occupational Studies Degree - Automotive / Diesel And Industrial Technology
Universal Technical Institute
Avondale, AZ
07-2015
Skills
Revenue development
Marketing
Consulting
Customer focus
Project management
Organizational structuring
Business administration
Strategic thinking
Operations management
Policies and procedures development
Entrepreneurial and innovative
Recruitment and hiring
Staff management
Business development
Goal setting
Growth mindset
Cash flow management
Client engagement
Start-up operations
Entrepreneurial leadership
Timeline
Founder and Owner
Pool Jockeys Weekly Pool Service and Repair LLC
04.2017 - Current
Diagnostic Technician
RWC International
09.2015 - 03.2017
Service Technician
Peoria Ford
03.2013 - 09.2015
Associate of Occupational Studies Degree - Automotive / Diesel And Industrial Technology
Universal Technical Institute
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