Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Buis

Goodyear,AZ

Summary

As the visionary behind Pool Jockeys Weekly Pool Service and Repair LLC, I propelled business growth through strategic marketing and exceptional customer service, achieving significant revenue development. Leveraging skills in project management and entrepreneurial leadership, I excelled in creating innovative solutions, demonstrating a keen ability for strategic thinking and a growth mindset.

Overview

12
12
years of professional experience

Work History

Founder and Owner

Pool Jockeys Weekly Pool Service and Repair LLC
Goodyear, AZ
04.2017 - Current

Job Duties and Responsibilities:

Business Management:

  • Oversee all aspects of the business operations, including strategic planning, budgeting, and financial management.
  • Develop and implement marketing strategies to attract new clients and retain existing customers.
  • Manage relationships with suppliers and vendors to ensure the timely procurement of pool maintenance supplies and equipment.

Customer Service:

  • Provide exceptional customer service by addressing client inquiries, concerns, and feedback in a timely manner.
  • Conduct consultations with clients to assess their pool maintenance needs and provide tailored solutions.
  • Prepare and present detailed service proposals and contracts to clients.

Invoicing and Financial Transactions:

  • Generate and manage invoices for services rendered, ensuring accurate billing and timely payments.
  • Track and manage accounts receivable and payable to maintain financial health of the business.

Pool Maintenance and Repair:

  • Perform routine maintenance tasks, including cleaning, chemical balancing, and equipment inspections to ensure optimal pool conditions.
  • Diagnose and repair pool equipment malfunctions, including pumps, filters, heaters, and lighting systems.
  • Conduct seasonal pool openings and closures, ensuring all necessary procedures are followed for safety and compliance.

Team Leadership:

  • Hire, train, and supervise staff members, ensuring they adhere to safety standards and provide quality service.
  • Schedule and coordinate staff assignments for pool maintenance and repair jobs, optimizing efficiency and productivity.

Regulatory Compliance:

  • Stay informed about local health and safety regulations pertaining to swimming pools, ensuring all services meet industry standards.
  • Maintain accurate records of maintenance activities, chemical usage, and equipment repairs for compliance and reporting purposes.

Continuous Improvement:

  • Evaluate service delivery processes and implement improvements to enhance efficiency and customer satisfaction.
  • Stay updated on industry trends and emerging technologies in pool maintenance and repair to provide the best services to clients.

Diagnostic Technician

RWC International
Phoenix, AZ
09.2015 - 03.2017

Job Duties and Responsibilities:

  • Diagnosed and repaired Class A and medium-duty trucks, ensuring operational efficiency and safety.
  • Utilized advanced diagnostic software and tools to accurately identify mechanical and technical issues.
  • Executed timely repairs while maintaining a clean and organized workspace to optimize productivity.
  • Completed detailed reports to document repairs, compliance, and service outcomes.
  • Participated in ongoing education to stay current with industry standards and technological advancements.

Service Technician

Peoria Ford
Peoria , AZ
03.2013 - 09.2015

Job Duties and Responsibilities:

  • Diagnose and repair Ford vehicles to ensure optimal performance and safety per manufacturer standards.
  • Utilize Ford-specific diagnostic software and tools to accurately identify mechanical, electrical, and technical issues.
  • Perform timely repairs and maintenance, such as engine, brake, suspension, and transmission work, meeting dealership and Ford quality guidelines.
  • Maintain a clean, organized, and safe workspace to enhance efficiency and comply with safety regulations.
  • Complete detailed service reports and repair orders, documenting work performed for customer records and warranty purposes.
  • Participate in ongoing Ford training and certification programs to stay current with evolving technologies and repair techniques.
  • Collaborate with service advisors to communicate repair needs and ensure customer satisfaction.
  • Inspect vehicles post-repair, conducting test drives when necessary to verify quality and functionality.

Education

Associate of Occupational Studies Degree - Automotive / Diesel And Industrial Technology

Universal Technical Institute
Avondale, AZ
07-2015

Skills

  • Revenue development
  • Marketing
  • Consulting
  • Customer focus
  • Project management
  • Organizational structuring
  • Business administration
  • Strategic thinking
  • Operations management
  • Policies and procedures development
  • Entrepreneurial and innovative
  • Recruitment and hiring
  • Staff management
  • Business development
  • Goal setting
  • Growth mindset
  • Cash flow management
  • Client engagement
  • Start-up operations
  • Entrepreneurial leadership

Timeline

Founder and Owner

Pool Jockeys Weekly Pool Service and Repair LLC
04.2017 - Current

Diagnostic Technician

RWC International
09.2015 - 03.2017

Service Technician

Peoria Ford
03.2013 - 09.2015

Associate of Occupational Studies Degree - Automotive / Diesel And Industrial Technology

Universal Technical Institute
Joshua Buis