Salesforce
Open To Work
Joshua Bunkley
Athens
Work Preference
Summary
Strategic and results-oriented Sales & Revenue Operations Leader with 4+ years of experience optimizing business systems, scaling operations, implementing business-critical systems and leading high-performing teams. Proven ability to enhance operational efficiencies, streamline workflows, and drive revenue growth. Adept at aligning business objectives with scalable solutions, fostering collaboration across departments, and building operational infrastructure that supports sustainable growth. Passionate about people development, process design, and turning data into actionable insights.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Operations Manager – Member Growth
Belle
Athens, GA
08.2025 - Current
- Directly lead a team of Sales Call Center Agents
- Direct Sales & Revenue Operations
- GTM Strategic Planning & Execution
- Create KPI Dashboards to manage progress of sales performance & sales pipeline
- Streamlined sales processes to enhance efficiency and improve cross-functional collaboration.
- Create Business Process Mapping & Automation
- Developed comprehensive sales forecasts, ensuring alignment with market trends and business goals.
- Build out Zoho CRM/Analytics/Desk to move sales teams out of Spreadsheets and have actionable data
- Perform weekly 1x1's
- Own Sales & Revenue Operations meetings
Sales Operations Coordinator – Strategic Alliances
Ramsey Solutions
Franklin, TN
04.2023 - 08.2025
- Partner with Business Unit leaders to improve systems, processes, and operational efficiency.
- Partner cross-functionally to gather business requirements and design scalable technical solutions that improve KPI tracking, data visibility, and process clarity.
- Implemented automation workflows and dashboards that improved team efficiency.
- Served as Subject Matter Expert for Sales and operational systems; including CRM and Analytics tools.
- Drove continuous improvement of CRM structure and dashboards to enhance user experience and enable better forecasting.
- Attributed over $350,000 in trackable revenue growth from Operation efficiencies implemented
Office Administrator (Multi-Division)
Bartlett Tree Experts
Littleton, CO
09.2021 - 04.2023
- Trained administrative teams in 4 states (CO, TX, AZ, NM), standardizing procedures across divisions.
- Oversaw AP/AR and procurement functions for regional offices.
- Created and managed operational spreadsheets for business insights and performance tracking.
- Supported 3 executives across multiple offices, managing calendars, expenses, and sensitive documentation.
Sales Manager (Promoted From Data Entry)
Liberty AV Solutions
Colorado Springs, CO
05.2016 - 08.2021
- Promoted multiple times from Data Entry Clerk to Sales Manager.
- Oversaw international sales and logistics, led local/international data entry teams, and managed large-scale product imports.
- Achieved 95% of $1M+ YoY growth quota in 2018.
- Designed and implemented SOPs that improved data accuracy (95%+) and team efficiency.
- Collaborated closely with outside reps to coordinate meetings and drive pipeline growth.
Education
Associate of Applied Science - Business Administration And Management
Pikes Peak Community College
Colorado Springs, CO01-2015
Skills
- CRM & System Implementation and management (Salesforce, Jira, Zoho CRM, Outreach, etc)
- Sales & Revenue Operations
- Sales Process Optimization
- Strategic Planning & Execution
- Team Leadership, SOP Implementation & Training
- Stakeholder Collaboration
- Business Process Mapping & Automation
- Data Analytics
Accomplishments
Implemented multiple CRM system for sales teams, including Salesforce, Hubspot, Outreach and Zoho CRM
Certification
CRM Admin Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Technology & Tools
- Salesforce CRM
- Hubspot CRM
- Zoho CRM
- Outreach CRM & Kaia
- Jira
- Microsoft Office
- Google Suite
Affiliations
- Financial Educators Council
Software
Hubspot
Zoho CRM
Zoho Voice
Zoho Analytics
Zoho Desk
Outreach CRM
Jira
Languages
English
Native or Bilingual
Timeline
Sales Operations Manager – Member Growth
Belle
08.2025 - Current
Sales Operations Coordinator – Strategic Alliances
Ramsey Solutions
04.2023 - 08.2025
Office Administrator (Multi-Division)
Bartlett Tree Experts
09.2021 - 04.2023
Sales Manager (Promoted From Data Entry)
Liberty AV Solutions
05.2016 - 08.2021
Associate of Applied Science - Business Administration And Management
Pikes Peak Community College