Joshua Burbary
Canton,MI
Summary
To obtain a successful and growth-oriented career position that would showcase my leadership ability, effective critical thinking skills, versatility, and knowledge of below wing operations. Qualifications/Skills: Mastery of teamwork and leadership; mentoring, motivating, and coaching others in meeting time sensitive goals and tasks as well as recognizing future leaders. Well organized individual, able to balance, manage, and delegate multiple high priority tasks in a time sensitive work environment. Thorough knowledge and understanding of Delta systems and resources to maintain a successful operation and exceptional customer service. Excellent critical thinking and problem-solving skills, quickly analyzing information and implementing solutions to ensure success and safety.
Overview
10
10
years of professional experience
Work History
Ramp - Aircraft Load Agent
Delta Air Lines, Inc
Detroit, Michigan
04.2014 - Current
- Team leader for Delta arrivals and departures including mainline, wide-body, and Delta connection flights
- POC trained to facilitate the role of OSM to assist and oversee operation
- Provide first response to team members, followed by updates to OSM leadership
- Conduct shift briefings and meetings focusing safety, compliance, and expectations.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Assembler/Operator
Faurecia
10.2012 - 10.2013
- Working with light, hand tools, assembling interior parts, to company specification
- Navigating safely through a factory environment with heavy machinery and high traffic
- Maintaining a clean and safe workplace environment.
Education
Associate of Applied Science - Computer Electronic Engineering Technology
ITT Technical Institute
Skills
- Task Prioritization
- Ramp Checklist Completion
- Load Planning Communication
- Safety Procedures
- Baggage Management
- Training and Development
- Standards Compliance
- Team Leadership
- Standardization and Evaluation of Processes
- Thorough knowledge of Wide Body Operations
- New Agent Training
- Dependable and Responsible
- Problem Resolution
Timeline
Ramp - Aircraft Load Agent
Delta Air Lines, Inc
04.2014 - Current
Assembler/Operator
Faurecia
10.2012 - 10.2013
Associate of Applied Science - Computer Electronic Engineering Technology
ITT Technical Institute