Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awards
Timeline
BusinessAnalyst
Open To Work

Joshua C. Burke

Cyber
Colorado Springs,CO

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Virtualization \ Scanning Section ChiefSystems Administrator / Client Support TechnicianVirtualization Engineervulnerability scanning

Work Type

Full TimeConsultingGig Work

Location Preference

HybridRemoteOn-Site
Location: Colorado Springs, CO, US
Open to relocation: Yes

Salary Range

$100000/yr - $200000/yr

Important To Me

Company CultureTeam Building / Company RetreatsPersonal development programsCareer advancement

Summary

Dynamic IT professional and retired USAF Master Sergeant with 13 years of experience in enterprise system administration, cyber operations, and client support, complemented by a B.S. in Computer Science (3.8 GPA, UMGC). Skilled in VMware/vCenter virtualization, Active Directory, Exchange, automation, and system imaging, with additional proficiency in troubleshooting, root cause analysis, and large-scale CST support. Strong foundation in Java programming, database management, and software engineering. Recognized for emotional intelligence, resilience, and team-first leadership, with multiple competitive awards, including 6+ Airman and NCO of the Year honors. Committed to mentoring teams, driving mission success, and delivering innovative enterprise-scale solutions in high-stakes environments.

Overview

14
14
years of professional experience
1
1
Certification
4
4

Storage And Virtualization Technician and Manager

2
2

Vulnurbility Assessment Section Lead (40 Members)

Work History

Virtualization \ Scanning Section Chief

Peterson Space Force Base
08.2018 - 09.2025

Administered VMware/vCenter, SAN storage, and enterprise backup/recovery supporting global DoD networks.

Delivered hardening and patching for Windows/Linux servers; improved reliability and security posture.

Automated patch workflows (custom scripts) saving 100+ hours/year.

Technical: VMware/vCenter, SAN, AD integration, SCCM/WSUS, Windows/Linux patching & imaging.

Co-Founder & Technical Lead

The Madden Academy
01.2022 - 2024
  • Co-founded esports education platform serving competitive Madden players. Built and maintained WordPress membership site with WooCommerce payments, analytics, and automated backups. Developed online courses and managed subscriber engagement. Stepped down in 2025 to focus on military retirement and civilian career transition.

Systems Administrator / Client Support Technician

Joint Base Lewis–McChord
01.2016 - 01.2018
  • Managed Windows/Linux servers, VMware/vCenter clusters, and directory services. Handled account provisioning and permissions. Performed compliance inspections, patching, incident recovery, and extensive CST duties.
  • Re-imaged and configured systems with custom mission builds to support specialized operations.
  • Delivered end-user support, resolving hardware/software issues and performing troubleshooting for desktops and laptops.
  • Installed and configured applications, drivers, and security updates to maintain compliance.
  • Assisted with network connectivity and account permissions through directory services.
  • Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
  • Performed system imaging and deployment of desktops and laptops for new users and mission sets.
  • Created scripts automating maintenance tasks across 140 terminals, saving 105 hours.

Systems Administrator (Weather Systems)

17th Operational Weather Squadron
01.2012 - 01.2016
  • Managed VMware/vCenter servers, networks, and secure enclaves supporting 146 forecasters across a 113M sq. mile area of responsibility. Performed system administration, patch management, directory services, and compliance with DoD cybersecurity standards.
  • Created scripts to automate Windows patching, saving 100+ hours annually.
  • Directed $2.6M system refresh reducing server footprint by 27% and saving $250K annually.
  • Recognized for 'best system architecture across DoD' during 2014 Cyber Security Inspection.
  • Configured and upgraded 195 systems improving security architecture across Pacific theater operations.

Education

Bachelor of Science - Computer Science

University of Maryland Global Campus
01.2022

Bachelor of Science - Information Systems Technology

Community College of the Air Force (CCAF)

Skills

  • Enterprise IT & Cyber Operations – Led teams of up to 160 personnel managing $612M enterprise systems
  • Server & Virtualization Management – VMware, vCenter, SAN storage, backup/recovery, Windows/Linux servers
  • Directory & Account Services – Active Directory/DRA account management, GPOs, IAM, permissions, Exchange, SharePoint
  • Automation & Scripting – Created scripts automating patching/software installs, reducing 100 hours of manual work annually
  • Programming & Engineering – Strong Java, SQL, HTML/CSS; coursework in algorithms, databases, software engineering
  • VMware, vCenter, SAN Storage, Active Directory, Exchange, SharePoint, Windows/Linux Servers, Microsoft 365, Patch Management, Backup/Recovery, Identity & Access Management (IAM), Automation/Scripting, Java, SQL, HTML, CSS, Data Structures & Algorithms, Microsoft Excel, Microsoft Word
  • Emotional Intelligence – High EQ leadership style, fostering trust and effective team communication
  • Adaptability – Thrived in high-pressure environments, solving problems and adapting to changing mission needs
  • Resiliency – Maintained composure and effectiveness under pressure; consistently delivered results in challenging environments
  • Team-Oriented Leadership – Prioritized team success and professional growth of subordinates through mentorship and collaboration

Accomplishments

  • Automated Windows Patching at Hickam AFB by developing custom file push and install scripts, saving 100+ maintenance hours annually and improving compliance rates.
  • Boosted Patch Compliance by 34% while overseeing vulnerability management for 940,000 devices across 122 global installations, enhancing enterprise cybersecurity posture.
  • Led outage recovery by coordinating 23 members during an 18-hour authentication failure, re-enabling refueling operations critical to global mobility.
  • Improved system availability and reliability by troubleshooting and resolving hundreds of complex CST issues, including specialized system reimaging and mission-specific configurations.
  • Recognized with multiple competitive awards including Airman of the Year, NCO of the Year, and multiple Commendation Medals — honors earned among pools of 50–1,000 peers.
  • Co-founded The Madden Academy (TMA), a technology-driven training WordPress platform with member portals, content delivery, e-commerce integration, and site maintenance — demonstrating innovation, entrepreneurship, and full-stack IT management.

Certification

  • Airman Leadership School (2015) – Leadership and team management training program
  • Noncommissioned Officer Academy (2020) – Advanced leadership development program

Awards

2014 – Selected Airman of the Year out of hundreds across Pacific Air Forces., 2014 – Recognized as top Airman of the Year across Pacific headquarters units., 2015 – Named Information Dominance Airman of the Year among 100+ peers at 557th Weather Wing., 2015 – Verne Orr Team Award nomination for efficiency and mission impact., 2016 – Selected as NCO of the Year for excellence in cybersecurity/IT operations (unit level)., 2017 – Recognized as top NCO performer (quarterly award, 5th ASOS)., 2018 – Awarded Air Force Commendation Medal (1st Oak Leaf Cluster) for leadership and technical innovation., 2023 – Awarded Air & Space Commendation Medal (2nd Oak Leaf Cluster) for enterprise cyber operations leadership.

Timeline

Co-Founder & Technical Lead

The Madden Academy
01.2022 - 2024

Virtualization \ Scanning Section Chief

Peterson Space Force Base
08.2018 - 09.2025

Systems Administrator / Client Support Technician

Joint Base Lewis–McChord
01.2016 - 01.2018

Systems Administrator (Weather Systems)

17th Operational Weather Squadron
01.2012 - 01.2016

Bachelor of Science - Information Systems Technology

Community College of the Air Force (CCAF)

Bachelor of Science - Computer Science

University of Maryland Global Campus

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