Summary
Overview
Work History
Education
Skills
Websites
Leadership Experience
References
Timeline
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JOSHUA BURRIS

Jefferson City,MO

Summary

Highly motivated professional with over 5 years of experience in quality management and 9 years in training development. Seeking a position to utilize skills in analysis and contribute to the efficiency of a dynamic team. Dedicated to delivering exceptional results and continuously improving processes.

Overview

6
6
years of professional experience

Work History

FIELD QUALITY SUPPORT MANAGER

Immunotek Bio Centers
10.2022 - Current
  • Managed regulatory and quality compliance for 6+ plasma donation centers within the region, enforcing cGMP standards.
  • Collaborate with Regulatory Affairs team to ensure compliance with FDA, AGES (EU), CLIA/COLA, PPTA, & Internal/Customer audit requirements.
  • Responsible for corporate responses to auditing agencies and implementation of CAPA plans ensuring adherence to regulations
  • Developed and implemented result-oriented training programs to enhance the skills and knowledge of Quality Assurance Managers.
  • Ensured efficiency and accuracy by creating and implementing SOP cycles.

ASSISTANT MANAGER OF QUALITY

CSL PLASMA
02.2021 - 10.2022
  • Responsible for ensuring and maintaining primary quality oversight for the plasma donation center
  • Ensured constant audit readiness and effective site Quality Control management, including calibrations and compliance monitoring
  • Conducted sampling and competency checks to assess Key Performance Indicators (KPIs) while analyzing their trends. Implemented root cause analysis and executed CAPA plans/Effectiveness Checks.
  • Prioritized leading and developing direct reports to enhance the competence of quality specialists in their QA roles. Provided oversight for company NHO training and Quality Team.
  • Managed center audits involving regulatory bodies such as the FDA, GHA (EU), CLIA, PPTA as well as internal agencies to maintain full compliance.


Management Trainee of Quality

CSL Plasma
06.2020 - 02.2021
  • Managed multiple responsibilities as a Management Trainee of Quality, including developing employee development plans, overseeing deviation management and hosting audits for policy compliance.
  • Collaborated with center Quality Manager in developing and executing regional QA specialists' Quality training programs.
  • Collaborated with operations to maintain center compliance and exceed KPI targets and production goals.

Investigations (CA) Trainer/QA Analyst

Guarded Exchange
06.2018 - 12.2019
  • Managed recruitment, scheduling, and training of new hires across multiple states to develop skills needed for monitoring inmate phone calls and conducting confidential investigations at Department of Correction facilities nationwide.
  • Developed and executed training program encompassing all state contracts and new hire departments at 15 sites.
  • Verified the accuracy of provided data, transferring KPI metric information into spreadsheets for submission to regulatory state departments. Developed and executed CAPA plans as necessary.

Education

Bachelors of Organizational Psychology -

UNIVERSITY OF MISSOURI – ST. LOUIS
St. Louis, MO
05.2025

Associates of General psychology -

St. Charles Community College
Cottleville, MO
12.2016

Skills

  • Proficient in Microsoft Office Suite
  • Quality Development and Training Plan Creation
  • Conflict Resolution Skills
  • Advanced Written and Verbal Communication
  • Time Management
  • Interpersonal skills
  • Quality Analysis
  • Critical Thinking
  • Adaptability
  • Performance Management

Leadership Experience

Based on my extensive experience, I believe that leadership comes naturally to me. In every company where I have held a position, I have been promoted to a leadership and training role within the first six months. My greatest professional asset is my unwavering commitment to helping others improve as part of a team. With 9+ years of experience in developing training plans and 5+ years in a Quality Assurance department, I have honed the skills necessary to confidently take on a leadership role and to effectively build and develop a highly skilled and efficient team.

References

  • Sha'Quetta Dale, Regional Quality Manager, Immunotek BioCenters, (972)-815-6304
  • Sharica Ausler, Quality Manager, CSL Plasma, (314)-255-1705
  • Brook Miller, Investigations Manager, Guarded Exchange, (573)-353-0938

Timeline

FIELD QUALITY SUPPORT MANAGER

Immunotek Bio Centers
10.2022 - Current

ASSISTANT MANAGER OF QUALITY

CSL PLASMA
02.2021 - 10.2022

Management Trainee of Quality

CSL Plasma
06.2020 - 02.2021

Investigations (CA) Trainer/QA Analyst

Guarded Exchange
06.2018 - 12.2019

Bachelors of Organizational Psychology -

UNIVERSITY OF MISSOURI – ST. LOUIS

Associates of General psychology -

St. Charles Community College

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JOSHUA BURRIS