Joshua Cano
Bartlett,IL
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
4
4
years of professional experience
Work History
Front End Associate
Jewels Osco
Bartlett, IL
10.2021 - 06.2024
- Processed customer transactions and provided excellent customer service.
- Maintained a clean, organized and inviting store environment.
- Greeted customers warmly upon arrival and identified their needs.
- Provided product knowledge to customers as needed.
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Consistently met all performance goals set by management.
- Collaborated closely with coworkers on special projects or tasks as assigned by manager.
- Maintained clean and clutter-free front-end area.
- Greeted customers upon arrival and offered assistance with locating store merchandise.
- Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
- Re-stocked check-out line and end-cap displays with new merchandise.
- Packaged, transported, and loaded customer orders into shopping carts and vehicles for carry-out or pick-up service.
Concessions Worker
Picture Show Ent
Bloomingdale, IL
07.2020 - 01.2021
- Stocked concession stands with supplies and food items.
- Assisted customers in selecting items, taking orders, and providing recommendations.
- Cleaned concession area including counters, floors, equipment, and utensils.
- Operated cash registers to process payments from customers.
- Checked expiration dates on all products before serving them to customers.
- Ensured that all safety protocols were followed at all times during shift hours.
- Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.
- Maintained exceptional standards of customer service during high-volume, fast-paced operations.
Education
High School Diploma -
Bartlett High School
701 W Schick Rd, Bartlett, IL 6010305-2023
Some College (No Degree) - General Studies
Elgin Community College
Elgin, ILSkills
- Order selection and preparation
- Merchandise display set up
- Retail transactions
- Product restocking
- Continuous integration
- User interface design
- Customer Service
- Efficient time management
- Team contribution
Affiliations
- I'm tech savvy and like learning more of the future of technology. I've recently built my own PC with duel monitors and speakers
- Video games
References
References available upon request.
Timeline
Front End Associate
Jewels Osco
10.2021 - 06.2024
Concessions Worker
Picture Show Ent
07.2020 - 01.2021
High School Diploma -
Bartlett High School
Some College (No Degree) - General Studies
Elgin Community College
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