Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Joshua Cardenas

Miami

Summary

Enthusiastic professional supports attorneys in managing heavy caseloads and achieving strategic goals. Displays strong communication skills when interacting with court personnel, opposing counsel and clients. Quickly develops institutional knowledge and expertise of firm and products to accomplish tasks.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Paralegal/Case Manager

Lemon Law Group Partners PLC
02.2025 - Current
  • Managed a high-volume client portfolio by clearly explaining the claims process, setting expectations, and providing ongoing support and guidance.
  • Conducted daily phone communications to deliver case updates, address client concerns and ensure transparency throughout the claims.
  • Negotiated settlements with manufacturers and coordinated the claim closing process, ensuring timely and favorable resolutions.
  • Collaborated with legal counsel to review case statuses and strategies during weekly meetings, ensuring alignment and progress on all active claims.

Complaints Department

Your Insurance Attorney
02.2024 - 02.2025
  • Handled incoming complaints by efficiently addressing the right information on the claim. I would address this by reaching out to the attorney involved and discussing the matter directly with the plaintiff.
  • Maintained detailed records of each complaint, investigation process, and final resolution.
  • Work to resolve complaints promptly and equitably, seeking solutions that address the concerns of all parties while maintaining adherence to legal and ethical standards.

Legal Assistant

Alex Hanna Law
Miami
08.2023 - 01.2024
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Improved client satisfaction by efficiently addressing concerns or grievances promptly. Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.

Auto Salesman

Cardenas Auto Sales Inc.
Miami
06.2017 - 07.2019
  • Closed sales by overcoming objections, asking for sales, negotiating prices, and completing purchase contracts.
  • Negotiated purchase prices and explained sales, warranty, and optional products. Followed up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives, and explaining warranties and services.
  • Prepared purchased vehicles and completed final delivery checks.
  • Listened to customer needs and desires to identify and recommend optimal products. Engaged in friendly conversations with customers to better uncover individual needs. Managed efficient cash register operations.

Education

Bachelor's Degree - Interdisciplinary Social Science

Florida State University
Tallahassee, FL

Skills

  • Software proficiency
  • Legal research
  • Drafting documents
  • Case management
  • Settlement negotiation
  • Compliance review
  • Client relations
  • Record keeping
  • Claims evaluation
  • Process improvement
  • Time management
  • Problem solving
  • Attention to detail
  • Effective communication
  • Team collaboration
  • Legal research skills
  • Negotiation
  • Document filing
  • Legal case files
  • Data visualization
  • Task management
  • Negotiation techniques
  • Reliability
  • Multitasking skills
  • Written communication
  • Problem-solving
  • Listening skills
  • Document preparation
  • Claims processing

Certification

  • Business Specialist - General Business

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Paralegal/Case Manager

Lemon Law Group Partners PLC
02.2025 - Current

Complaints Department

Your Insurance Attorney
02.2024 - 02.2025

Legal Assistant

Alex Hanna Law
08.2023 - 01.2024

Auto Salesman

Cardenas Auto Sales Inc.
06.2017 - 07.2019

Bachelor's Degree - Interdisciplinary Social Science

Florida State University

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