Joshua Carpenter
Clarksburg,WV
Summary
Talented and driven individual with strong multitasking and customer balancing skills. Proven track record of building loyalty, fostering relationships, and consistently achieving sales targets. Dedication to delivering superior customer service shown through meticulous attention to detail. Determined to lead by example and provide the best working environment possible.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Project Manager / Sales
Erskine Construction and Sealcoat
12.2022 - 02.2025
- Created detailed schedules for project milestones to ensure timely completion, and accurate pricing.
- Identified potential project risks with thorough analysis and developed mitigation strategies.
- Conducted quality assurance checks throughout project lifecycle to maintain high standards.
- Guided team members in prioritizing tasks to align with project objectives.
- Cultivated new business opportunities through the use of marketing and door-knocking.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
Office Manager
Erskine Construction and Sealcoat
12.2022 - 02.2025
- Fostered team collaboration by initiating regular team meetings.
- Addressed customer concerns promptly, leading to increased satisfaction.
- Established streamlined procedures for document management for enhanced accessibility.
- Managed a fleet of trucks with mileage tracking, maintenance tracking, and quarterly IFTA.
- Managed a seal, pave, and stripe team to ensure the quality and efficiency of work completed.
- Managed the scheduling of all work for the seal, pave, and stripe team.
- Maintained and developed vendor relationships.
CDL A Driver
Erskine Construction and Sealcoat
12.2022 - 02.2025
- Maintained and operated equipment such as forklifts, drummed handling equipment, pumps and hoses.
- Provided exceptional customer service by quickly resolving any concerns or issues related to deliveries or product handling.
- Reduced fuel consumption through effective route planning and implementing eco-driving techniques.
- Advanced safety awareness with ongoing training in defensive driving techniques, hazard recognition, and accident prevention strategies.
Outside Sales Representative
Terminix
12.2018 - 07.2021
- Territory Management
- CRM Training
- Contract Negotiation
- Prospecting and Cultivating
- Lead Generation
- Adept at Closing Sales
- Demonstrated products to potential customers and answered questions to close sales
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements
- Educated customers on product features and technical details to highlight benefits
- Negotiated prices and set up contracts to finalize sales agreements
- Generated sales by prospecting, negotiating contracts and closing
- Maintained open communication with leadership to facilitate business development
- Collaborated with other departments to complete sales transactions
- Responsibilities include knowledge of insurance products, compliance and best practices
- Specialties: Risk Management, Customer Service, Life
- Reached out to potential clients to schedule appointments
- Kept thorough records of customer interactions and previous sales
- Followed up with customers to check on changing needs and propose new offerings
- Evaluated customer desires and budgetary constraints to pick best products or services
- Increased revenue by applying in-depth product or service knowledge and persuasive communication skills to complete sales
Insurance Sales Representative
Insurance Centers
05.2016 - 09.2018
- Explained coverage options to potential policyholders, answering questions or concerns
- Assessed clients' evolving insurance requirements to ensure alignment with current needs.
- Calculated premiums and established payment methods, including customer follow-ups and issuing receipts
- Developed appropriate quotes based on risk information
- Advised clients on coverage details, policy limits, and exclusions.
- Cultivated client relationships through strategic networking.
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, strategies and best practices
Commercial Insurance Agent
United Security Agency
10.2014 - 04.2016
- Company Overview: Specialized in counseling clients on how to protect themselves
- Specialized in counseling clients on how to protect themselves
- Offered detailed information about products and binding coverage.
- Advised business owners on risk management strategies to mitigate potential losses while maintaining cost-effective coverage levels.
- Leveraged advanced analytical skills to evaluate and compare policy options, ensuring clients received the best possible value for their insurance investments.
- Developed new business opportunities for the agency through targeted prospecting and networking activities.
- Managed a diverse book of commercial accounts across various industries, adapting strategies based on unique client requirements and market conditions.
Sales Representative
National Oilwell Varco
01.2012 - 01.2014
- Developed strong client relationships for long-term loyalty and repeat business.
- Conducted market research to identify new opportunities for product offerings.
- Increased customer engagement by implementing personalized follow-up strategies.
- Negotiated contracts to secure favorable terms for both company and clients.
Education
High School Diploma -
Lilrrty High School
Clarksburg, WVCDL A -
Hard Knocks Commercial Driving School
Grafton, WV10.2023
Skills
- Relationship Development
- Customer Service
- Door to Door Sales
- B2B Sales
- Documentation and Reporting
- Phone and Email Etiquette
- High Energy
- Competitor Research and Analysis
- Project planning and development
- Project scheduling
- Team collaboration
- Staff management
- Budgeting and forecasting
Certification
CDL class A no restrictions.
Timeline
Project Manager / Sales
Erskine Construction and Sealcoat
12.2022 - 02.2025
Office Manager
Erskine Construction and Sealcoat
12.2022 - 02.2025
CDL A Driver
Erskine Construction and Sealcoat
12.2022 - 02.2025
Outside Sales Representative
Terminix
12.2018 - 07.2021
Insurance Sales Representative
Insurance Centers
05.2016 - 09.2018
Commercial Insurance Agent
United Security Agency
10.2014 - 04.2016
Sales Representative
National Oilwell Varco
01.2012 - 01.2014
CDL class A no restrictions.
High School Diploma -
Lilrrty High School
CDL A -
Hard Knocks Commercial Driving School
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