Joshua Carr

Served as trusted advisor to mayor on policy matters and community concerns.

Acted as liaison between mayor's office and stakeholders, fostering collaboration.

Managed correspondence, screening communications and highlighting urgent issues for mayor’s attention.

Conducted research and analysis to support informed decision-making by mayor.

Coordinated public events, ensuring alignment with mayor’s goals and smooth execution.

• Attended meetings with executives to take notes and provide assistance when needed.
• Managed travel arrangements, including flights, hotels, car services, and other transportation needs.
• Performed data entry tasks using various software programs such as Excel, Word.
• Responded promptly to inquiries from management regarding scheduling conflicts or changes in plans.
• Assisted with the preparation of reports and presentation materials for board meetings and other senior-level events.
• Answered phone calls and emails on behalf of professionals to provide timely responses for common requests.
• Daily Travel with the Mayor.
• Provided administrative support to executive team members in all aspects of daily operations.

Oversaw implementation of city initiatives, tracking progress and solving operational challenges.

Managed scheduling and coordinated meetings with city officials and community leaders.

Assisted in public relations efforts, crafting speeches to enhance mayor’s public image.

• Acted as liaison between executives and other departments within the organization.
• Handled confidential information with discretion and integrity.
• Answered phones and managed incoming calls from internal staff and external stakeholders.
• Prepared meeting materials, including agendas, presentations, and handouts.

• Entered data from residents' paper and online applications to maintain accurate records.
• Responded to inquiries from City Council Members, Deputy Mayor, and other officials via email and Teams.
• Oversaw administrative support staff to facilitate day-to-day program activities.
• Facilitated staff meetings and educational work sessions to strengthen staff competencies.
• Collaborated with cross-functional teams to identify issues and implement effective solutions.
• Conducted interviews and hired skilled professionals to enhance departmental capabilities.
• Provided ongoing direction to team members for improved performance.
• Streamlined office processes to increase productivity and drive continuous improvements.
• Facilitated communication among stakeholders to ensure alignment on program objectives.

• Developed and maintained detailed administrative processes to enhance efficiency and accuracy.
• Managed filing system and performed data entry along with clerical tasks.
• Received and distributed mail, letters and packages.
• Handled confidential information with discretion and integrity.
• Maintained positive working relationship with fellow staff and management.
• Assisted in the development of new policies and procedures to improve operational efficiency.
• Cultivated strong customer relationships through prompt responses to inquiries and accommodating special requests.
• Provided daily assistance to coworkers with various special tasks, ensuring smooth operations.

• Advised principal on student attendance and behavior management.
  Coordinated parent meetings to address student discipline issues in compliance with policies.
  Engaged parents to enhance participation in school activities.
  Supervised extracurricular events to promote student involvement.
  Facilitated office operations by answering multi-line phones and greeting visitors.
• Maintained company confidence and protected business operations by keeping sensitive information confidential.
• Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
• Updated and implemented administrative and executive support policy changes and monitored effects.
• Composed correspondence such as letters, memos, emails and reports on behalf of the Principal.
• Attended conferences and workshops related to educational leadership initiatives on behalf of the Principal.
• Created spreadsheets using Microsoft Excel in order to track relevant information regarding department operations.

• Maintained flexible schedule, working varied hours to meet business demands.
  Managed customer relations through effective daily communication and engagement.
  Identified and addressed customer needs to maximize interactions and satisfaction.
  Significantly increased customer satisfaction within department through proactive service.
  Designed and developed training materials to educate new hires on policies and procedures.
• Operated equipment such as scanners and scales correctly during checkout process.
• Built relationships with customers by providing friendly customer service.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.