Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joshua Casillas

Merritt Island,FL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Store Manager

7-11 Convenience Store
04.2020 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Approved regular payroll submissions for employees.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Server

Fishlips Waterfront Bar And Grill
12.2018 - 06.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Welder Helper

Beyel Brothers
  • Removed trash and excess materials to clean up work areas.
  • Maintained equipment in good working order.
  • Kept positive attitude focused on learning new processes and techniques.
  • Chipped off excess weld, slag, and spatter using hand tools.
  • Salvaged and rebuilt parts to achieve cost savings and reduce waste.

Education

High School Diploma -

Merritt Island High School
Merritt Island, FL
05.2015

Skills

  • Maximizing Profitability
  • Staff Training & Management
  • Order Supplies
  • Customer Service
  • IBM Power Systems Software
  • Shift Checklists
  • Microsoft Excel
  • Product and Service Sales
  • Team Leadership
  • Financial Statements & Management
  • Microsoft Internet Explorer

Languages

Spanish

Timeline

Store Manager

7-11 Convenience Store
04.2020 - Current

Server

Fishlips Waterfront Bar And Grill
12.2018 - 06.2020

Welder Helper

Beyel Brothers

High School Diploma -

Merritt Island High School

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Joshua Casillas