Joshua Chan
Hayward,CA
Summary
U.S. Army veteran with over 6 years and 7 months of leadership experience in high-responsibility environments. Experienced in team supervision, operations coordination, and enforcing procedures under pressure. Seeking roles in security, operations, or supervision. People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Squad Leader (11C Infantry Mortarman)
United States Army
08.2017 - 07.2024
- Led and mentored a squad of soldiers, maintaining accountability, discipline, and readiness.
- Planned and executed training exercises to improve performance and mission effectiveness.
- Coordinated tactical radio communications during training and operational missions.
- Worked alongside allied and international military units during joint operations.
- Accountable for sensitive equipment and explosives in compliance with strict safety regulations.
- Provided emergency medical care in high-stress environments.
Shift Supervisor
CVS Pharmacy
Hayward, CA
08.2024 - 12.2025
- Oversaw daily store operations including opening and closing procedures, cash handling, and shift coverage.
- Supervised employees, delegated tasks, and enforced company policies and safety standards.
- Handled customer issues and escalations while maintaining professionalism and service quality.
- Managed inventory, restocking, and loss prevention awareness.
Education
High School Diploma -
Mt. Eden High School
Hayward, CA01.2017
Skills
- Leadership
- Team Supervision
- Operations Management
- Customer Service
- Emergency Response
- Effective communication
- Store operations
- Cash handling
Awards
- Army Achievement Medal (2x)
- Army Good Conduct Medal
- National Defense Service Medal
- Global War on Terrorism Service Medal
- Army Service Ribbon
- Overseas Service Ribbon
Certification
Guard Card
Timeline
Shift Supervisor
CVS Pharmacy
08.2024 - 12.2025
Squad Leader (11C Infantry Mortarman)
United States Army
08.2017 - 07.2024
High School Diploma -
Mt. Eden High School