Joshua Chaney
Oklahoma City,OK
Summary
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Overview
8
8
years of professional experience
Work History
Lead Shift Manager
84 Hospitality
06.2022 - Current
- Supervised daily operations, including point of sale management, cash handling, and ensuring accurate drawer counts
- Utilized spreadsheets to log invoices, sales data, and inventory purchases for operational tracking
- Managed scheduling, labor forecasting, and performance coaching for team members
- Ensured consistent delivery of exceptional customer service, maintaining a positive and efficient work environment
Academic Advisor
Epic Charter Schools
07.2019 - 11.2021
- Advised a caseload of approximately 600 students per academic year, including schedule creation, grade tracking, and supporting the college application process
- Worked closely with faculty to align students’ academic plans with their long-term career and educational goals
- Analyzed student performance data to identify areas for improvement and provided targeted support to enhance student success
- Operated in an agile team environment, adapting to evolving educational needs and priorities
Records Specialist
Epic Charter Schools
05.2017 - 07.2019
- Managed and maintained accurate student records in compliance with FERPA regulations
- Collaborated with educators and administrators to ensure up-to-date and accurate student data
- Provided timely and professional assistance to students, parents, and staff regarding record-related inquiries
- Utilized a ticketing system to track and resolve issues efficiently
Education
Bachelor of Business Administration -
Western Governors University
12-2025
Skills
- Advanced proficiency with Microsoft Office and Google Workspace
- Proficient in Both Written and Verbal Communication
- Dedicated to Client Satisfaction
- Adaptability in Fast-Paced Environments
- Effective Team Collaboration
- Cash Management
- Workforce Development
Timeline
Lead Shift Manager
84 Hospitality
06.2022 - Current
Academic Advisor
Epic Charter Schools
07.2019 - 11.2021
Records Specialist
Epic Charter Schools
05.2017 - 07.2019
Bachelor of Business Administration -
Western Governors University
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