Joshua Chelette
Roanoke,TX
Summary
Experienced Beverage Service Professional with expertise in bar management and dining room support. Fostered positive relationships with guests and team members through effective communication and high standards of cleanliness and sanitation. Managed food and drink service in busy environments, facilitating engaging conversations and ensuring memorable guest experiences.
Overview
4
4
years of professional experience
Work History
Bartender
PINSTACK
Argyle, Tx
03.2025 - 04.2025
- I bartended mixing cocktails, tracking tabs, and managing the incoming drink orders from servers.
- Created a welcoming bar atmosphere by providing excellent service, knowledgeable recommendations on drinks and food, enhancing guest experience.
- Operated POS system for beverage orders and payment processing
- Checked guest IDs and enforced responsible alcohol service
- I was in charge of setting up and breaking down the bar both for morning and night shifts
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints professionally, ensuring guest satisfaction and fostering positive relationships.
- Developed good working relationships with fellow employees through effective communication.
Cocktail Server
Buffalo Wild Wings
Flower Mound, Texas
09.2022 - 10.2024
- Greeted Buffalo Wild Wings guests with friendly cocktail service.
- Took drink orders from bar and dining room guests.
- Suggested Buffalo Wild Wings beverages, wings, and appetizers to guests.
- Delivered cocktails, beer, and soft drinks to tables promptly.
- Checked guest identification before serving alcoholic beverages.
- Processed orders through point-of-sale system and handled cash.
- Communicated food and drink requests to kitchen and bar staff.
- Provided exceptional service to high volume of daily customers.
- Cleaned tables, restocked supplies, and maintained dining area standards.
- Provided excellent customer service at all times.
Cocktail Server
Chilis
Flower Mound, Texas
10.2021 - 02.2022
- Processed orders through point-of-sale system and handled cash.
- Delivered cocktails, beer, and soft drinks to tables promptly.
- Checked guest identification before serving alcoholic beverages.
- Communicated food and drink requests to kitchen and bar staff.
- Cleaned tables, restocked supplies, and maintained dining area standards.
- Provided exceptional service to high volume of daily customers.
- Provided excellent customer service at all times.
- Communicated with patrons to offer friendly service and determine needs.
Server
Rustico wood fire grill and wine bar
Flower Mound, Tx
12.2020 - 04.2021
- This is where i truly got my foundation for serving. Starting with fine dining training, full menu memorization and professional wine service
- I adhered to proper etiquette when addressing high-quality guests for dates and often for large tops celebrating events and business affairs
- Properly served a 3 course meal managing the timing of my service and the guest's eating speed for a smooth delicious 3 course dinner
- Pre-bussed tables, bussed tables, cleaned swept.
- Kept a clean, respectful, professional composure and appearance
- Recorded and put in orders on the pos with the utmost accuracy and timing
- Engaged in welcomed conversation with guests and kept a great relationship with my regulars
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
Argyle High School
Argyle, TxSkills
- Cocktail mixing
- Beverage service
- Point-of-sale operation
- Cash and credit transactions
- ID verification
- Responsible alcohol service
- Tab management
- Order coordination
- Menu memorization
- Menu knowledge
- Inventory control
- Glassware management
- Liquor restocking
- Beer and wine recommendations
- Changing beer kegs
- Customer service
- Customer engagement
- Conflict resolution
- Problem solving
- Attention to detail
- Team communication
- Professional demeanor
- Suggestive selling
- Hospitality service expertise
- Group reservations management
- Beer and wine recommendations
- Changing beer kegs
References
References available upon request.
Timeline
Bartender
PINSTACK
03.2025 - 04.2025
Cocktail Server
Buffalo Wild Wings
09.2022 - 10.2024
Cocktail Server
Chilis
10.2021 - 02.2022
Server
Rustico wood fire grill and wine bar
12.2020 - 04.2021
Argyle High School