Joshua Chittim
Yakima
Summary
Dynamic automotive professional with extensive experience as a Shop Manager at Auto Electric, excelling in inventory control and customer service. Proven ability to enhance efficiency and resolve complex issues, leveraging strong troubleshooting skills and effective communication to deliver exceptional results. Proficient in diagnostic tools, ensuring top-notch vehicle performance and customer satisfaction.
Overview
17
17
years of professional experience
Work History
Shop Manager
Auto Elecric
10.2014 - 08.2025
- Managed inventory control, cash control, and store opening and closing procedures.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Diagnosed and repaired all makes and models including diesels.
Automotive Technician
BBL Auto Sales
03.2008 - 02.2013
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed customer orders and warranty services according to manufacturer specifications.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Used specialized tools to detect leaks in gas and refrigerant systems.
Education
Automotive Technology Certificate - Automotive Technology
Perry Technical Institute
Yakima, WA03-2010
Skills
- Automotive troubleshooting and repair
- Skilled in troubleshooting electrical circuits
- Effective in both individual and group settings
- Customer service
- Customer engagement
- Proficient with diagnostic tools and software
- Quick to grasp new concepts
Timeline
Shop Manager
Auto Elecric
10.2014 - 08.2025
Automotive Technician
BBL Auto Sales
03.2008 - 02.2013
Automotive Technology Certificate - Automotive Technology
Perry Technical Institute
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