Laura Castiblanco
Logan
Summary
Organized Administrative Assistant with a proven track record in delivering exceptional customer service in high-pressure settings. Demonstrates strong attention to detail and effective decision-making skills to manage multiple tasks simultaneously. Self-motivated and capable of thriving in both independent and collaborative environments.
Overview
5
5
years of professional experience
Work History
Campaign Assistant
Partido De La Union (The Union Party)
05.2022 - 11.2022
- Maintained accurate records of donor interactions and contributions, ensuring compliance with legal requirements and best practices in fundraising efforts.
- Provided exceptional administrative support including managing correspondence and updating databases regularly.
- Served as a reliable liaison between various stakeholders including volunteers community leaders and campaign staff, facilitating smooth communication and collaboration.
- Streamlined internal communication processes, enhancing collaboration between various departments within the campaign team.
Teacher
The Church of Jesus Christ of Latter-Day Saints
03.2021 - 04.2022
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
- Mentored new teachers, sharing valuable insights and strategies for classroom success.
Hospital Receptionist
Clinica Foscal (Foscal Hospital)
08.2019 - 04.2021
- Demonstrated excellent multitasking skills by managing multiple phone lines, greeting patients, and organizing paperwork simultaneously without compromising service quality.
- Enhanced patient experience by efficiently managing front desk operations and maintaining a welcoming environment.
- Managed high call volumes while maintaining a professional demeanor, ensuring prompt attention to inquiries or concerns.
- Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.
- Facilitated patient check-in procedures, verifying demographics and insurance coverage for accurate recordkeeping.
Real Estate Assistant
Urban Management S.A.
04.2018 - 08.2019
- Maintained efficient office operations by handling errands and administrative functions.
- Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
- Prepared and maintained accurate property listings, sales contracts and closing documents.
Education
Associate of Science - Psychology
Uniminuto
Bogota, Colombia08-2021
Certificate of Technical Studies - Dental Hygiene
Education Corporation Eforsalud Colombia
Bogota, Colombia07-2018
Skills
- Patient registration
- Data entry proficiency
- Work prioritization
- Appointment scheduling
- Class instruction
- Interpersonal relationship building
Languages
Spanish
Full Professional
English
Limited Working
Timeline
Campaign Assistant
Partido De La Union (The Union Party)
05.2022 - 11.2022
Teacher
The Church of Jesus Christ of Latter-Day Saints
03.2021 - 04.2022
Hospital Receptionist
Clinica Foscal (Foscal Hospital)
08.2019 - 04.2021
Real Estate Assistant
Urban Management S.A.
04.2018 - 08.2019
Associate of Science - Psychology
Uniminuto
Certificate of Technical Studies - Dental Hygiene
Education Corporation Eforsalud Colombia
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