Joshua Christianson
Summary
Diligent Showroom Manager known for exceeding store goals and coaching employees. A pleasant personality coupled with terrific marketing skills developed from many home and trade shows. Pursuing a new role to work hard, grow and learn more
Overview
5
5
years of professional experience
Work History
Showroom Coordinator
NEXT Door And Windows
07.2020 - Current
- Provided prompt, courteous service to every individual entering showroom.
- Managed custom projects by completing design and sample requests.
- Supervised inventory and placed orders to replenish low running supplies.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Mentored new sales associates to contribute to store's positive culture.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Developed marketing materials, collaborating with colleagues to maintain consistent brand voice.
- Attended industry events and trade shows to promote brand and build relationships with potential customers.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Machine Technician
HQC Incorporated
02.2019 - 07.2020
- Set up and ran machinery to produce exceptional products for industrial needs.
- Maintained equipment performance by lubricating and cleaning components.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
Education
Bachelor of Arts - Mass Communication
Austin Peay State University
Clarksville, TN06.2018
High School Diploma -
Providence Catholic High School
New Lenox, IL06.2014
Skills
- Problem-solving abilities
- Customer service expertise
- Interpersonal and Written Communication
- Excellent communication
- Computer literacy
- Staff training
- Event planning
- Time management
- Strong organization
- Project coordination
Timeline
Showroom Coordinator
NEXT Door And Windows
07.2020 - Current
Machine Technician
HQC Incorporated
02.2019 - 07.2020
Bachelor of Arts - Mass Communication
Austin Peay State University
High School Diploma -
Providence Catholic High School
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