William Morales
Garland,TX
Summary
Well knowledge Showroom Coordinator with background in managing product displays, and fostering client relationships. Possess strong coordination skills, strategic planning ability, and profound knowledge of current design trends and styles. Previous roles involved improving showroom efficiency by streamlining processes and enhancing the visual appeal for customers. Dedicated and hardworking individual successful at providing exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
4
4
years of professional experience
Work History
Showroom Coordinator
MSI Surfaces
Dallas, TX
10.2020 - Current
- Supervised showroom personnel by providing support and guidance when needed.
- Provided guidance to customers on product selection based on individual needs and preferences.
- Resolved customer complaints efficiently while maintaining excellent customer service standards.
- Managed daily operations of the showroom, including scheduling and inventory management.
- Created customer profiles, tracked sales leads, and monitored customer satisfaction levels.
- Processed payments using point-of-sale systems and ensured accurate record keeping of transactions.
- Assisted in training new showroom staff members on proper procedures and policies.
- Kept showroom clean and maintained neat, orderly product displays to deliver professional appearance to guests.
- Maximized merchandising efforts by using displays, controlling signage and properly arranging sales floor and products.
- Coordinated showroom creation and setup products for retail sales.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Placed orders and assisted in identifying shipment status and stock.
Sample Replenishment
MSI Surfaces
Dallas, TX
10.2020 - Current
- Developed new methods and techniques to improve sample collection processes.
- Monitored inventory levels of testing supplies and restocked as needed.
- Made sure all samples were labeled.
- Worked with the warehouse associates to pull samples that were needed for inventory for customers and reps.
- Worked closely with the sales team and builder team to create any needed sample boards, as well as cut custom-sized samples.
- Kept our sampling area organized and clean for easier access.
- Assisted in packaging and organizing samples and equipment for shipment to multiple destinations.
- Collaborated with sales managers to explore new product offerings and integrate them into our sample layout.
- Proposed innovative solutions to enhance the effectiveness and output of the sample area.
Education
High School Diploma -
Rowlett High School
Rowlett, TX07-2017
Skills
- Showroom displays
- Strong Organization
- Customer service expertise
- Client Relationships
- Corporate standards
- Written Communication
- Adaptability
- Work Area Inspection
- Excellent Communication
- Multitasking
- Critical Thinking
- Time management abilities
- Strategic Planning
Affiliations
- love to go to the gym
- take walks with my family
- spend time with friends and family
- learn new things
- go to new places
- try new things
Languages
Spanish
Native/ Bilingual
Timeline
Showroom Coordinator
MSI Surfaces
10.2020 - Current
Sample Replenishment
MSI Surfaces
10.2020 - Current
High School Diploma -
Rowlett High School
Similar Profiles
ALONDRA LOPEZALONDRA LOPEZ
CSR at MSI SurfacesCSR at MSI Surfaces
Dominique DuBoisDominique DuBois
Project Manager at MSI SurfacesProject Manager at MSI Surfaces
Anthony CaggianelloAnthony Caggianello
Territory Sales Representative at MSI , Surfaces ULCTerritory Sales Representative at MSI , Surfaces ULC