Nancy Medina
Lindenhurst,NY
Summary
Dynamic showroom professional with a proven track record at WinSupply, excelling in sales and customer service. Leveraged strong organization and critical thinking to enhance product displays and foster client relationships, driving significant revenue growth. Committed to team collaboration and employee development, ensuring a thriving and efficient showroom environment.
Overview
12
12
years of professional experience
Work History
Showroom Coordinator
Ferguson Bath, Kitchen & Lighting Gallery
10.2019 - 03.2025
- Maintained an organized and visually appealing showroom, showcasing the latest products and trends.
- Contributed to long-term profitability by cultivating lasting relationships with repeat customers through excellent communication skills.
- Ensured accurate documentation of client orders which led to fewer discrepancies in fulfillment process.
- Complied with all safety regulations both internally and externally to ensure a safe environment for clients and employees alike.
- Managed daily administrative tasks such as order processing, invoice generation, and payment collection for smooth business operations.
- Supported sales team by creating informative product presentations and training materials, improving product knowledge among staff members.
- Fostered a positive work environment by effectively communicating with colleagues across various departments.
- Set goals for showroom employees and provided support and motivation to help each achieve true potential.
Showroom Sales Manager
WinSupply
03.2017 - 10.2020
- Optimized vendor relations by regularly reviewing contracts, renegotiating terms when necessary, and fostering open communication channels for issue resolution.
- Successfully launched new product lines by organizing promotional events and coordinating marketing efforts.
- Increased showroom sales by implementing effective sales strategies and maintaining strong customer relationships.
- Developed comprehensive sales plans that aligned with company objectives and revenue targets.
- Improved customer satisfaction ratings by addressing concerns promptly and providing exceptional service.
- Managed showroom inventory, ensuring optimal product availability and attractive displays for customers.
- Provided prompt, courteous service to every individual entering showroom.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Organized promotional events and interacted with community to increase sales volume.
Service Desk Representative
Home Depot
03.2013 - 10.2020
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Hicksville High School
Hicksville, NY06-1980
Skills
- Strong organization
- Customer service expertise
- Sales proficiency
- Brand representation
- Showroom displays
- Client relationships
- Employee scheduling
- Showroom setup
- Teamwork and collaboration
- Reliability
- Critical thinking
Languages
English
Timeline
Showroom Coordinator
Ferguson Bath, Kitchen & Lighting Gallery
10.2019 - 03.2025
Showroom Sales Manager
WinSupply
03.2017 - 10.2020
Service Desk Representative
Home Depot
03.2013 - 10.2020
High School Diploma -
Hicksville High School
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