Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Accomplishments
Timeline
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Joshua Chromek

SYCAMORE,IL

Summary

Field Service Territory Manager with Stryker, consistently exceeding sales targets by over 120%. Expertise in technical training and customer relationship management, complemented by strong problem-solving abilities. Focused on maximizing equipment uptime and enhancing client satisfaction through effective service and teamwork. Master certified mechanic dedicated to delivering excellence in all aspects of work.

Overview

8
8
years of professional experience

Work History

Field Service Territory Manager/Technical Specialist

Stryker
Portage, MI
06.2021 - Current
  • Company Overview: Medical equipment company providing installation, maintenance, and repair services.
  • Managed a multi-site territory, providing installation, maintenance, and repair for Stryker medical equipment in hospitals, surgical centers, and fire departments.
  • Delivered exceptional customer service as the primary on-site technical representative, ensuring high equipment uptime and client satisfaction.
  • Independently scheduled service calls, managed parts inventory, and maintained accurate service documentation.
  • Provided technical training and support to clinical staff on equipment usage and maintenance best practices.
  • Collaborated cross-functionally with sales and service teams to support client needs and identify new opportunities.
  • Medical equipment company providing installation, maintenance, and repair services.
  • Accomplishments: Edge training, Best Practice Vice President, Technical Specialist, Xpedition training lead for region, Distinguished 2024 review, surpassed quote by 120% or more both years as a full rep

Forklift technician

Morrison Industrial
Kalamazoo, MI
10.2020 - 05.2021
  • Operated in a shop environment, performing all repairs needed on forklifts from heavy engine and hydraulics, to electrical, tires, and paint.
  • Daily use of critical thinking and problem solving while working with heavy machinery and high-pressure hydraulic systems as well as high voltage electrical products.

Master Technician

DeNooyer Chevrolet
Kalamazoo, MI
12.2017 - 10.2020
  • Skilled mechanical repair work on all makes and models (mostly GM models) performed vehicle inspections, adjustments, and repairs as needed.
  • Any electrical diagnosis and repairs, engine replacement, engine tune ups and leak repairs, maintenance, all suspension and steering repairs, all HVAC repairs.

Garage Door Technician

Anderson Overhead Door
Carterville, IL
02.2017 - 12.2017
  • Performed routine maintenance and diagnosis on garage door systems, installed new garage doors and openers, installed commercial garage doors and openers, fabricated garage door motor brackets and door frames.

Quick Service Technician & Technician

DeNooyer Chevrolet
Kalamazoo, MI
  • Skilled mechanical repair work on all makes and models (mostly GM models) performed vehicle inspections, adjustments, and repairs as needed.
  • Any electrical diagnosis and repairs, engine replacement, engine tune ups and leak repairs, maintenance, all suspension and steering repairs, all HVAC repairs.

Education

Bachelor Degree - Applied Science and Arts (Automotive Technology)

Southern Illinois University
Carbondale, Illinois

Skills

  • Acute care and Emergency care technical specialist
  • Customer relationship management
  • Goal setting and achievement
  • Adaptability and flexibility
  • Critical thinking and problem solving
  • Time and project management
  • Business management and sales support
  • Technical training and equipment maintenance
  • Electrical diagnosis and repair skills
  • Leadership and teamwork
  • Master certified mechanic and ASE certifications

Hobbies and Interests

  • Travel
  • Sports
  • Small construction
  • Hiking
  • Spending time with my family
  • Automotive projects

Accomplishments

  • Distinguished Review
  • Technical Specialist
  • Best Practice VP
  • Eagle scout
  • Leadership roles

Timeline

Field Service Territory Manager/Technical Specialist

Stryker
06.2021 - Current

Forklift technician

Morrison Industrial
10.2020 - 05.2021

Master Technician

DeNooyer Chevrolet
12.2017 - 10.2020

Garage Door Technician

Anderson Overhead Door
02.2017 - 12.2017

Quick Service Technician & Technician

DeNooyer Chevrolet

Bachelor Degree - Applied Science and Arts (Automotive Technology)

Southern Illinois University

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Joshua Chromek