Joshua Clark
Las Vegas,NV
Summary
Product professional with proven expertise in driving product success through strategic planning and market analysis. Skilled in cross-functional team collaboration, adapting to changing needs, and achieving impactful results. Strong background in customer insights, product lifecycle management, and problem-solving. Known for reliability, adaptability, and results-focused mindset.
Overview
3
3
years of professional experience
Work History
Rider Operations
Zoox
08.2024 - Current
- Ensured seamless rider experiences by monitoring and coordinating operations of Zoox's autonomous vehicles during testing and deployment phases.
- Resolved operational challenges to maintain compliance.
- Refined operational protocols through collaboration with various departments.
- Delivered exceptional customer service by guiding riders, addressing inquiries, and ensuring a safe, efficient, and user-friendly journey.
Sales Associate
Gentle Monster
07.2024 - 11.2024
- Assisted with the opening sales team for the Gentle Monster store at the Las Vegas Forum Shops, contributing to the successful launch of a flagship location
- Developed strong expertise in luxury sales, providing exceptional customer service to high-end clientele
- Gained hands-on experience with Shopify, managing transactions, inventory, and customer data with precision and efficiency
- As a Sales and Product Specialist, I guide clients in optimizing their experience and operations
- I collaborate closely with clients to identify their unique requirements and tailor product solutions that enhance their efficiency and satisfaction
Product Specialist
Shipday
01.2024 - 04.2024
- Collaborated closely with clients and identify their unique requirements, tailoring product solutions that optimize their logistics, streamline operations, and enhance efficiency
- Actively worked with the sales team by contributing valuable insights during client interactions, showcasing how Shipday's solutions align with business goals, resulting in increased conversions and satisfied customers
Associate Underwriter
Burns & Wilcox
06.2023 - 11.2023
- Assessed and analyzed insurance applications submitted by businesses seeking coverage for their assets and operations
- Collaborated to evaluate risks associated with various commercial policies, including property, liability, and workers' compensation
- Assisted in preparing quotes and policy documents while ensuring compliance with company guidelines and industry regulations
Sales Advisor
Tesla
12.2021 - 03.2023
- Maintained sales pipeline converting leads into closures
- Assisted with the purchasing process of our products by being the main point of contact for clientele
- Held complete and full knowledge of Tesla's products while being an ambassador for the brand
Education
Bachelor of Arts - Digital Communications And Media
University of Nevada, Las Vegas
Las Vegas, NV12-2022
Skills
- Customer engagement
- Product training
- Product launches
- Mastery of data collection
- Market analysis
Timeline
Rider Operations
Zoox
08.2024 - Current
Sales Associate
Gentle Monster
07.2024 - 11.2024
Product Specialist
Shipday
01.2024 - 04.2024
Associate Underwriter
Burns & Wilcox
06.2023 - 11.2023
Sales Advisor
Tesla
12.2021 - 03.2023
Bachelor of Arts - Digital Communications And Media
University of Nevada, Las Vegas
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