Joshua Clemenza
Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.
Work History
Construction Worker
3 Months- Assisted with material handling, delivery, and organization of construction supplies and equipment on active job sites.
- Operated basic tools and equipment while following established safety protocols.
- Assisted with installation, assembly, and setup of construction materials and equipment.
- Hands-on experience with basic electrical work, including wire stripping, identifying residential wiring, and assisting with the installation and setup of electrical outlets.
- Maintained organized work areas and ensured materials and equipment were properly stored and readily accessible.
- Worked closely with supervisors and team members to complete tasks efficiently and meet requirements.
Owner
6 Years 6 Months- Managed daily operations to ensure efficient restaurant functionality.
- Trained and supervised staff
- Implemented inventory control systems to optimize stock management.
- Staff schedule implementation
- Coordinated marketing initiatives
- Ensured compliance with health and safety regulations
General Manager
3 Years 2 Months- Maintained accurate updates on technical operation tickets to keep customers and team members informed of issue status and resolution progress.
- Supervised sales team and back-office operations to ensure efficient daily business functions.
- Performed basic hardware and software troubleshooting, including system restarts, reboots, and software configuration.
- Oversaw customer service operations, including claims, shipping issues, and customer concerns.
- Created employee schedules and coordinated staffing needs.
- Oversaw daily store operations and ensured compliance with corporate standards and procedures.
Stocking Associate
5 Months- Loaded and unloaded delivery trucks with merchandise for shipping and receiving.
- Maintained accurate receiving records for incoming shipments.
- Trained and mentored new associates on receiving, picking, and packing procedures.
- Assisted with merchandising, stocking shelves, setting up displays, and organizing inventory.
- Maintained an organized and efficient backroom inventory system.
Skills
Professional Summary
-Hands-on experience working with POS, back-office, and other business technology, including basic troubleshooting, system restarts, equipment support, and identifying operational issues.
-Strong problem-solving skills and experience working in fast-paced environments.
-Background in management, customer service, and business operations, supporting both customers and team members.