Joshua Coker
Smyrna,TN
Summary
Directed restaurant operations with over 22 years of expertise, fostering transformative leadership and strategic innovation.
Overview
2027
2027
years of professional experience
Work History
Senior Kitchen Manager
Texas Roadhouse
Springhill Tn
11.2025 - Current
- Directed kitchen operations to maintain high standards of food quality and compliance with health and safety protocols.
- Fostered collaboration and skill enhancement among kitchen staff to improve operational efficiency.
- Designed and executed comprehensive inventory management strategies focused on reducing waste and optimizing cost effectiveness.
- Refined operational processes in the kitchen to ensure seamless service during high-traffic times.
- Partnered with front-of-house management to refine service workflows, aiming to elevate overall customer satisfaction.
- Facilitated comprehensive performance assessments for kitchen personnel to optimize workflow and celebrate team achievements.
- Performed in-depth analysis of kitchen operations data to inform strategic decision-making on staffing and resource distribution.
- Created strategic menu plans aimed at reducing food waste while optimizing resource utilization.
General Manager
Ocharleys
Nashville, TN
01.2020 - 01.2025
- Directed team to enhance customer satisfaction, increasing repeat business by 9%.
- Streamlined operations to cut costs and improve efficiency.
- Developed training programs, boosting staff productivity and service quality.
- Resolved customer issues promptly, maintaining high retention rates.
- Analyzed sales trends to drive revenue growth.
Culinary Operations Lead
Ocharleys
Nashville, TN
01.2019 - 01.2020
- Managed kitchen operations, ensuring high-quality food and service standards.
- Optimized processes, reducing waste and improving efficiency with strategic inventory control.
- Adhered to food safety protocols, maintaining precise portion control and quality assurance.
- Led kitchen team training initiatives and implemented streamlined prep procedures, enhancing operational workflow and guest satisfaction.
Kitchen Manager
Ocharleys
Nashville, TN
01.2018 - 01.2019
- Oversaw kitchen operations, ensuring quality and compliance across shifts.
- Managed inventory and reduced waste, coordinating with suppliers for optimal stock.
- Mentored kitchen staff, fostering teamwork and maintaining high service standards.
- Redesigned workflow and improved food presentation, enhancing efficiency.
Culinary Manager
Longhorn steakhouse
Nashville, TN
2014 - 01.2018
- Trained staff, enhancing program adoption and operational flow.
- Implemented strategies, boosting employee retention and reducing turnover.
- Developed partnerships, generating new revenue from schools and local businesses.
- Hired and trained teams, optimizing front and back of house operations.
- Reduced food costs and waste, improving steak quality metrics by 6 points.
Corporate Trainer/ BOH Lead
Logan’s roadhouse
Nashville, TN
01.2003 - 2014
- Trained over 200 staff, enhancing productivity and reducing operational errors.
- Led back-of-house operations, ensuring compliance and improving efficiency.
- Developed training materials, boosting employee retention and performance.
- Resolved operational issues swiftly, maintaining high service quality.
- Collaborated with management on process improvements, achieving efficiency gains.
Education
Business Management
University of Mississippi
Oxford, MS02.2005
High School Diploma - undefined
Saltillo High School
Saltillo, MS01.2003
Skills
Leadership
Employee Scheduling
Project Management
Staff Training
Operations Management
Customer Service
Conflict Resolution
Inventory Management
Cost Control
Team Development
Problem Solving
Training Development
Budget Management
Team Collaboration
Performance Metrics
Sales Forecasting
Process Improvement
Negotiation Skills
Team Building
Strategic Thinking
Sales Strategy
Culinary Innovation
Financial Analysis
Timeline
Senior Kitchen Manager
Texas Roadhouse
11.2025 - Current
General Manager
Ocharleys
01.2020 - 01.2025
Culinary Operations Lead
Ocharleys
01.2019 - 01.2020
Kitchen Manager
Ocharleys
01.2018 - 01.2019
Corporate Trainer/ BOH Lead
Logan’s roadhouse
01.2003 - 2014
Business Management
University of Mississippi
High School Diploma - undefined
Saltillo High School
Culinary Manager
Longhorn steakhouse
2014 - 01.2018