Summary
Overview
Work History
Skills
Websites
Timeline
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Joshua Cole

Cedar Rapids,IA

Summary

Ambitious individual who can show great issue resolution, is detail-oriented, adaptable to changing conditions, and time management.

Overview

3
3
years of professional experience

Work History

Service Advisor

Pat Mcgrath
Cedar Rapids, Iowa
02.2023 - Current
  • Welcomed patrons with professionalism
  • Coordinated service schedules to enhance workflow efficiency
  • Provided detailed explanations of product features and benefits to customers.
  • Prepared invoices for services performed and collected payments from customers.
  • Handled customer complaints efficiently and professionally.
  • Handled customer inquiries with promptness and accuracy
  • Logged issues, solutions, and comments in system records
  • Cultivated strong customer relationships through exceptional service

Service Advisor Assistant

Bertera Subaru
Hartford, Connecti
06.2022 - 02.2023
  • Handled basic office duties, including document filing and answering phone calls.
  • Supported Service Advisors with handling customer inquiries
  • Assisted customers in choosing vehicle services
  • Welcomed customers upon arrival at dealership
  • Addressed vehicle issues by evaluating customer feedback and relaying information to advisors.

Skills

  • Front-End Development
  • Critical Thinking
  • Strong Work Ethic
  • HTML
  • Javascript
  • CSS
  • Front End Web Development
  • Precision in Work Execution

Websites

Timeline

Service Advisor

Pat Mcgrath
02.2023 - Current

Service Advisor Assistant

Bertera Subaru
06.2022 - 02.2023

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Joshua Cole