Joshua Collins
Summary
Dedicated and results-oriented professional with a strong foundation in military service and mechanical operations, offering a unique combination of technical expertise, leadership, and customer-focused problem-solving. Skilled at building trust, solving problems and communication effectively with customers and team members in fast paced work environments. Proven ability to learn technical products, explain complex information in a clear and practical manner while delivering solutions that meet customer needs. Eager to leverage technical knowledge, leadership and relationship-building skills to excel in a sales position and contribute to organizational growth.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Heating, Ventilation and Air Conditioning Specialist
Right Degree HVAC
Cincinnati, OH
2022 - Current
- Diagnosed, repaired, and maintained residential and commercial HVAC systems to ensure optimal performance and reliability
- Demonstrated strong analytical skills and problem-solving skills to identify root causes of equipment failures and implement effective long-term solutions.
- Developed strong customer relationships through tailored recommendations for HVAC repairs, maintenance, and system upgrades
- Delivered exceptional customer service, fostering high levels of customer satisfaction and trust
- Achieved sales goals while prioritizing customer needs and providing high-quality technical service
Production Supervisor
MQ Automation
Cincinnati, OH
2021 - 2021
- Supervised daily production operations to ensure safety, quality and productivity goals were consistently achieved
- Led, trained and mentored production personnel, enhancing adherence to company standards and fostering skill development
- Planned and coordinated production schedules to meet customer demands and delivery deadlines
- Coordinated cross-functional communication between production and management to ensure efficient workflow
- Fostered a culture of teamwork, accountability and continuous improvement across production teams
Hot Fire Technician
Moog, Inc
Niagara Falls, NY
2018 - 2021
- Performed hot-fire testing of propulsion systems and rocket engines in accordance with safety and operational procedures
- Conducted pre-test inspections, system leak checks, and functional testing, confirming equipment
- Performed preventative maintenance and repairs on test strands and support equipment, ensuring optimal operational readiness
- Assembled electric motors according to engineering specifications and quality standards
- Maintained a safe, organized work environment while consistently meeting production goals
Aviation Mechanic
U.S. Marine Corps
Jacksonville, NC
01.2013 - 2018
- Maintained, inspected and repaired a fleet of 16 Bell Boeing aircraft, ensuring optimal performance, reliability and compliance with safety and maintenance standards
- Led and developed a team of 20+ personnel by providing training, coaching and performance guidance to achieve operational goals
- Efficiently managed personnel resulting in increased efficiency and productivity by reducing man hours.
- Managed personnel, streamlining workflows and optimizing man hours to enhance overall productivity.
- Utilized strong verbal and written communication skills in high-stress operational environments to effectively support emergency response initiatives.
Education
Center For Naval Aviation Technical Training
Jacksonville, NC2013
Oak Hills Highschool
Pensacola, FL2010
Skills
- Customer relationship management
- Analytical problem solving
- Solution-Based selling
- Computer hardware and software knowledge
Certification
- Certified Forklift Operator- Trained in the safe and efficient operation of powered industrial trucks in compliance with OSHA standards
- Swagelok Tube Fitting Installation Certification - Certified in the proper installation, inspection and maintenance of Swagelok tube fittings and fluid system components
- IPC J-STD-001 Certified- Certified in the requirements for soldered electrical and electronic assemblies, ensuring compliance with industry workmanship and quality standards
- EM101 Certification- Completed specialized technical training in electomechanical systems, manufacturing processes and industry best practices
Timeline
Aviation Mechanic
U.S. Marine Corps
01.2013 - 2018
Heating, Ventilation and Air Conditioning Specialist
Right Degree HVAC
2022 - Current
Production Supervisor
MQ Automation
2021 - 2021
Hot Fire Technician
Moog, Inc
2018 - 2021
Center For Naval Aviation Technical Training
Oak Hills Highschool