Joshua Copeland
Falmouth,IN
Summary
Dynamic professional with a strong foundation in leadership and initiative, complemented by effective communication skills tailored for collaborative and community-focused environments. Proven analytical and problem-solving abilities enhance contributions to team success, fostering a culture of innovation and adaptability. Detail-oriented yet flexible, committed to critically assessing situations to drive creative solutions. A steadfast work ethic ensures that every endeavor reflects both personal standards and the values of the organization.
Overview
26
26
years of professional experience
Work History
Metrology Supervisor
MilliporeSigma (Formerly Exelead)
Indianapolis, IN
06.2023 - Current
- Engaged with a three-member leadership team to develop and implement improved metrology and facilities maintenance strategies.
- Led initiatives as system owner and SME for computerized maintenance management system (CMMS), ensuring optimal functionality and user support.
- Oversaw development and refinement of preventative maintenance work orders, enhancing equipment reliability and performance.
- Managed maintenance and metrology staff to ensure compliance with organizational standards and support overall departmental functionality.
- Analyzed and organized CMMS data to present critical KPIs, enhancing visibility for upper management's strategic planning.
- Use CMMS data for preventative and predictive maintenance trends.
- Resolved equipment failures through thorough root cause analysis of process deviations. Achieved operational improvements by creating and executing effective corrective action plans.
- Monitored safety conditions through systematic walks of all four company buildings, identifying potential hazards and ensuring a safe work environment.
- Developed and integrated process improvements, significantly enhancing operational efficiency and reducing downtime.
Metrology Supervisor
Incog Biopharma Services
Indianapolis, IN
10.2022 - 06.2023
- Achieved streamlined operations through effective administration of computerized maintenance management system (CMMS). Processed asset enrollment change requests, resulting in improved asset tracking. Generated measurement data sheets to support data-driven decision-making and executed additional administrative tasks to optimize CMMS performance.
- Conducted thorough inspections and maintenance of all facility instruments, specifically targeting HVAC, water-for-injection systems, compressed gases, refrigeration, plumbing, electrical, mechanical plant, steam, chilled water systems, and laboratory instruments.
- Managed metrology personnel, focusing on meeting departmental and organizational standards.
- Monitored and updated calibration status of instruments within computerized maintenance management system (CMMS) to support compliance and reliability.
- Resolve issues that arise in day-to-day running of plant systems and process equipment instrumentation.
- Provide responses and solutions to minimize system downtimes.
- Conducted troubleshooting and implemented corrective maintenance strategies for a range of instrumentation equipment.
- Managed logistics for calibration activities, collaborating with third-party service providers and OEMs to maintain equipment system accuracy and reliability.
- Facilitated discussions with internal customers and equipment vendors to determine appropriate calibration intervals and ranges.
- Monitor and evaluate current testing processes, making recommendations for improvements.
- Conduct periodic quality checks and perform basic calibration activities.
- Perform instrumentation activities such as modifications, installations, commissioning and validation support, start-up of new equipment/instruments, and decommissioning.
- Facilitated root cause analysis for non-conformance reports and deviations, implementing effective corrective measures to prevent recurrence.
- Assist in the development and implementation of the budget for Calibration Engineering.
- Maintain inventory of spare instruments, parts, and supplies.
- Work flexible hours to ensure production facility coverage.
- Implemented process improvements, enhancing operational efficiency and reducing downtime.
Metrology Supervisor
Thermo Fisher Scientific
Indianapolis, IN
02.2022 - 10.2022
- Directed operational activities within Indianapolis Metrology Laboratory, maintaining high standards of accuracy and compliance.
- Oversaw equipment functionality to guarantee alignment with workflow procedures from start to finish.
- Evaluated equipment performance in the laboratory to guarantee timely processing and compliance with established turn times.
- Devise solutions for an effective and efficient laboratory.
- Analyzed and documented laboratory uncertainty budgets, facilitating adherence to ISO 17025 accreditation protocols.
- Reviewed and updated calibration procedures and work instructions, ensuring clarity and accuracy for team implementation.
- Developed and implemented educational programs to strengthen metrology team capabilities in multiple calibration areas.
- Trained and mentored staff on best practices and standard operating procedures.
Metrology Supervisor
Exelead Pharmaceuticals, Inc.
Indianapolis, IN
07.2021 - 02.2022
- Managed scheduling and task completion for calibration technicians to guarantee continuous equipment functionality and reliability.
- Managed calibration processes for production equipment and utility systems, enhancing overall infrastructure reliability.
- Conducted regular assessments of equipment and supply inventories to guarantee availability for ongoing projects.
- Investigates major instrument related problem areas and determines best course of action for resolution.
- Analyzed and interpreted product critical aspects and labeling requirements, facilitating accurate calibration and quality assurance.
- Reviewed and verified CGMP documentation processes to uphold quality assurance in all tasks.
- Achieved streamlined calibration and maintenance processes through effective management of MP2 work order system. Improved tracking and distribution of calibration and preventive maintenance tasks, resulting in enhanced operational performance.
- Achieved streamlined operations through the development of standard operating procedures for new equipment and processes. Enhanced operational efficiency by updating existing standard operating procedures to reflect current practices. Contributed to improved team performance through effective documentation management.
- Creation and resolution of non-conformances and issues.
- Develop work scope and vendor contract documentation for capital projects.
- As a part of my job requirements, I had to handle waste including hazardous waste. I attended mandatory annual hazardous waste training meeting(s) and had to show competency in that training by passing test(s) administered by the company or consultant providing such training.
Metrologist
Exelead Pharmaceuticals, Inc.
Indianapolis, IN
08.2018 - 07.2021
- Conducted thorough calibration and repair of instrumentation and controls to maintain operational efficiency throughout the facility.
- Perform calibrations on instruments of all varieties including electrical and physical.
- Perform troubleshooting and repair of various instrumentation to bring instruments back into working order and required tolerance.
- Reading and interpreting blueprints as well as “red line” performed modifications.
- Responsible for developing and updating Standard Operating Procedures.
- Responsible for presenting productivity, cost savings, and safety improvement ideas.
- Responsible for the day-to-day operations of the metrology area.
Field Service Technician
Mettler-Toledo Rainin (Formerly Calibrate, Inc.)
Indianapolis, IN
08.2014 - 08.2018
- Responsible for the calibration and servicing of pipettes in an ISO 17025 accredited laboratory to include onsite service.
- Schedule & perform onsite calibrations and service.
- Maintain various equipment for the purpose of calibration and service in a field service environment.
- Maintain inventory of all service supplies needed to perform the function of my role effectively.
- Communicate directly with clients regarding equipment performance and maintenance issues.
Senior Calibration Technician
Transcat
Ann Arbor, MI
10.2011 - 03.2014
- Responsible for the calibration program of two FDA regulated companies, Terumo Cardiovascular and Terumo Heart, managing approximately 7,500 pieces of high-risk equipment per year and serving as primary liaison between Terumo and Transcat.
- Provide guidance and consultation while working collaboratively with Calibration Administrator, department supervisors, engineers, and all other personnel involved with IMTE
- Assist Calibration Administrator by facilitating communication and coordination with 3rd party calibration suppliers on behalf of Terumo ensuring best product price and turnover time
- Advise and assist onsite associates as it relates to purchasing of proper equipment, determining manufacturer calibration specifications, finding specialized distributors for specific IMTE, and developing calibration data sheets
- Work together with engineers to determine the optimal time of the month to perform calibrations and to support unexpected needs while still ensuring monthly calibrations stay on time for completion.
- Use the automated processes of Metcal to calibrate equipment
- Proficient with dimensional equipment on a LabMaster Universal measuring machine; calibration of many handheld meters and bench top multimeters; calibration of counter and function generator and data acquisition switch units; Torque Wrenches; custom made gages.
- Familiar with many different calibration set-ups and equipment.
- As Lead Technician, I manage the day-to-day aspects of the Metrology Lab. I manage the WIP (Work in Progress) list which includes delegating equipment to technicians.
- Triage all incoming equipment and designate its proper course within the program
- Procedure writing for customer-based equipment to aid in the customer equipment remediation program.
- Maintaining uncertainty budget for ISO 17025 accreditation.
Calibration Technician II
Transcat
Dayton, OH
08.2009 - 10.2011
- Field/Laboratory technician responsible for scheduling and maintaining my customer base.
- Responsible for transporting high end calibration equipment to customer facilities to perform Metrology based calibrations for the benefit of the customers.
- Responsible for a work vehicle including routine maintenance, tracking mileage and fuel expenses.
- Skilled at calibrating torque wrenches, pressure gages, pin gages, micrometers, calipers, micrometers, handheld millimeters, and learned the basics for calibrators and oscilloscopes using standards such as 5520A, 5720A, and 3458A together
- Trained with laser mikes, Druck DPI 605 and dead weight testers, CDI torque testers up to 300 lbf. ft
- Worked with Blackbody sources for calibration of infrared temperature devices and drywell calibration for thermometers
Owner
JC’s Flooring & Snow Removal
Greenfield, IN
02.2002 - 08.2009
- Responsible for all daily tasks for the company.
- Customer Service including telephone, face to face, and email correspondence.
- Responsible for the store front to include sales and service.
- Set the flooring crew’s schedule
- Responsible for tracking and filing paperwork including business taxes and books.
Field/Lab Service Technician
PTS Calibrations, LLC
Indianapolis, IN
04.2000 - 02.2002
- Performed Physical/Dimensional Calibration on such items as calipers, micrometers, pins, plugs, rings, and threads.
- Performed electronic calibration on such items as O’scopes, multimeters, frequency counters, function generators, thermocouples and more.
- Provided calibration for various major companies for ISO and QS certification.
- Provided technical support for all involved in the company to include procedure writing, calculating tolerances, and outsourcing equipment.
- Calculated uncertainties for the purpose of A2LA Audit.
- Helped in database development for the purpose of calibration management using Microsoft Office 2000.
- Managed inventory of PTS owned equipment for the purposes of calibration due dates.
- Provided electronics support by managing an electronics stack to include a Fluke 5520A, H-P 3458, H-P 3325 counter, 5525 Function Generator.
- Managed technical reference library
Education
Soldier - Test Measurement & Diagnostic Equipment Support Specialist, 35Hotel
U.S. Army
Certified Calibration Technician - undefined
American Society of Quality
undefined
American Society of Employers
High School - Mathmatics
New Palestine High School
New Palestine, IN01.1996
Skills
- Precision calibration of mechanical and electrical systems
- Cross-team communication skills
- Quality Assurance
- Technical writing skills
- American Society of Quality – Certified Calibration Technician
- Analytical problem-solving
- Meticulous attention to detail
- Critical thinking and analysis
- Process monitoring and improvement
- Training and mentoring
- Goal oriented
- Staff management
Personal Information
Title: Metrology Supervisor
Timeline
Metrology Supervisor
MilliporeSigma (Formerly Exelead)
06.2023 - Current
Metrology Supervisor
Incog Biopharma Services
10.2022 - 06.2023
Metrology Supervisor
Thermo Fisher Scientific
02.2022 - 10.2022
Metrology Supervisor
Exelead Pharmaceuticals, Inc.
07.2021 - 02.2022
Metrologist
Exelead Pharmaceuticals, Inc.
08.2018 - 07.2021
Field Service Technician
Mettler-Toledo Rainin (Formerly Calibrate, Inc.)
08.2014 - 08.2018
Senior Calibration Technician
Transcat
10.2011 - 03.2014
Calibration Technician II
Transcat
08.2009 - 10.2011
Owner
JC’s Flooring & Snow Removal
02.2002 - 08.2009
Field/Lab Service Technician
PTS Calibrations, LLC
04.2000 - 02.2002
Certified Calibration Technician - undefined
American Society of Quality
undefined
American Society of Employers
Soldier - Test Measurement & Diagnostic Equipment Support Specialist, 35Hotel
U.S. Army
High School - Mathmatics
New Palestine High School