Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Corbisiero

Southaven,MS

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. I strive everyday to be better than the day before.

Overview

15
15
years of professional experience

Work History

Site Manager

Take 5 Carwash
04.2021 - Current
  • Interviewed, hired, and trained new workers.
  • Oversaw all daily office operations and equipment maintenance.
  • Created weekly and monthly reports and presentations for management team.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Maintained records and logs of work performed and materials and equipment used.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Maintain tunnel Equipment, preform weekly preventive maintenance and equipment checks
  • Handled customer inquiries and suggestions courteously and professionally.
  • KPI reports and P&L reports

LCSA/Assistant Manager

Zips Car Wash
11.2019 - Current
  • Planned and prepared workflow schedules, delegating tasks for 5 to 6 -member team.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Supported sales management initiatives to optimize business development.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Completed inventory audits to identify losses and project demand.
  • Directed and led employees, supervising activities to drive productivity and efficiency.

Meat Department Clerk

Kroger
10.2016 - 05.2017
  • Priced, dated, wrapped and bagged meat products using department scales and stocked and rotated merchandise shelves, cases and displays for fresh and frozen meat.
  • Removed incoming merchandise from trucks and stocked display cases with new items according to rotation policies.
  • Adhered to all department procedures for safety management, meat handling and prevention of cross-contamination.
  • Responded to customer questions with friendly and knowledgeable service about cuts and types of meat.
  • Monitored point-of-purchase signs and displays and distributed recipe cards, product coupons, promotional material and information on complimentary foods to customers.
  • Used slicers and other department equipment to prepare cuts of meat for customers.
  • Managed high customer volume efficiently by accurately cutting, wrapping and weighing products.
  • Helped department manager reach meat department sales and profit goals, monitored and complied with quality assurance standards and maintained safe, clean environment.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Added garnishes and other finishing touches to improve plating presentation.
  • Re-stocked, organized and arranged service and food stations.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.

Parts Counterman

West Springfield Auto Parts
04.2008 - 02.2014
  • Received and stocked incoming merchandise, arranging items in appropriate manner and correct locations.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
  • Paint mixer and paint tinter
  • Kept parts neatly stacked and ready for purchase to boost sales.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.

Education

GED -

East Longmeadow High School
East Longmeadow, MA

Skills

  • Product and service knowledge
  • Sales monitoring
  • Time Management
  • Staff training and development
  • Customer relations
  • Retail Space Planning
  • Inventory management
  • Training and Development
  • Business operations
  • Team building
  • Team management
  • Customer service
  • Organization
  • Supervision
  • Cash handling accuracy
  • Sales expertise
  • Cash register operation
  • Sales development
  • POS system operation
  • Promotional planning
  • Planning and coordination
  • Communications
  • Retail operations management
  • Staff development
  • Project management abilities
  • Staff Discipline
  • Staff Monitoring
  • Team Onboarding

Timeline

Site Manager

Take 5 Carwash
04.2021 - Current

LCSA/Assistant Manager

Zips Car Wash
11.2019 - Current

Meat Department Clerk

Kroger
10.2016 - 05.2017

Parts Counterman

West Springfield Auto Parts
04.2008 - 02.2014

GED -

East Longmeadow High School

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Joshua Corbisiero