Summary
Overview
Work History
Education
Skills
Additional References
Timeline
Generic

Joshua Cordova

Grantville,UT

Summary

5 Years of Health and Safety experience. 10 Years of administrative experience. 3 Years of warehouse experience including working with pick lists, order control, shipping schedules and goals, inventory management, and supervision over warehouse staff. 2 Years of heavy equipment operations. Excellent written and verbal communication skills with an eye for detail. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

12
12
years of professional experience

Work History

Health and Safety Technician

EnergySolutions
01.2021 - 08.2025
  • Responsible for interpreting procedures and regulations from both corporate and state/federal regulators to employees.
  • Viewed as a leading training professional for the Clive facility.
  • Responsible for all sampling paperwork, testing, supplies, and communications with employees at Clive as the main sampling technician.
  • Prepares and calibrates equipment used to collect and analyze samples.
  • Primarily coordinates training sessions for all employees and management on site.
  • Analyzes safety programs and procedures to develop work instructions or revise current procedures/work instructions.
  • Maintains Safety observation program and interprets results with management.
  • Prepares and reviews written programs, job hazard analyses, personal protective equipment assessments and other health and safety program elements.
  • Analyzes historical trends and data to develop methods to predict hazards in the workplace.
  • Responsible for the planning and organization of facility inspections.
  • Operates, maintains, certifies, inspects, calibrates and oversees installation of safety equipment.
  • Prepares and reviews specification data as the main purchaser of safety equipment for the site.
  • Responsible for all Health and Safety personnel training at Clive.
  • Main reporter of employee safety issues related to near misses, stop work, good catches, and suggestions.
  • Lead attendee and scribe for professional and committee meetings around the site.

Shipping and Receiving Admin

EnergySolutions
08.2020 - 01.2021
  • Responsible for the day to day scanning/indexing of company documents within a 7 day commit time.
  • Trusted to update and sign time cards for employees and management when unavailable.
  • Learned and mastered new software programs such as Deltek, OnBase, and Security Desk.
  • Proficient with Oracle software with demonstrated ability to create purchase requests and receive/modify receipts.
  • Trusted by the General Manager with updating and reviewing confidential employee bonus records and information.
  • Handled and completed document control inquiries from outside management in a timely fashion.
  • Demonstrated the ability to set appointments and meetings within Clive for outside organizations such as American Red Cross and Walgreens.
  • Provided quality work in fast-paced situations in an efficient amount of time.

Site Quality Specialist

UPS
01.2017 - 06.2020
  • Responsible for grading and rating employees to corporate standards and procedures.
  • Held employees accountable for meeting goals established by the site and corporate UPS.
  • Planning of future hiring, separating, and promotions for site success.
  • Set production goals to meet target deadlines.
  • Programmed the UPS internal site website for the Salt Lake City location to make sure it was fully operational and functional at all times.
  • Forecasted future customer volume for the site using data analysis by comparing previous seasons with upcoming weather or merchandise changes.
  • Negotiated with the Corporate UPS Network Operations Center (NOC) to have skill closures and openings throughout the week to maintain a good dollar to employee ratio with calls.
  • Developed many recurring reports being used by management to this day.
  • Trusted with confidential employee and UPS internal information for reporting usage and filing needs.
  • Aided management with PowerPoint files and helped with presenting the technical information.
  • Completed full site audits to corporate standards on a monthly basis.

Administrative Office Technician

UPS
03.2015 - 01.2017
  • Responsible for day to day operations of employee’s schedules, attendance, and cost-efficient staffing throughout the day.
  • Engaged in friendly employee interactions and educated employees on proper protocol and procedures.
  • Managed multiple software programs at a time including many used UPS programs such as RNT, Totalview, NICE, Verint etc.
  • Consistently maintained and updated spreadsheets and formulas in excel files.
  • Oracle and MS SQL Database experience with knowledge of the master table system, synonyms, look-ups, and query tools.
  • Developed an eye for attention to detail to maintain as little error as possible.
  • Provided quality work in fast paced situations in an efficient amount of time.
  • Discussed plans and presented future projects with management to better aid UPS image.
  • Learned and mastered skills in software programs such as Customer Management System (CMS), Verint Workforce Management, and Microsoft Excel.
  • Worked unsupervised in a Quality leadership role focused on goal attainment to support the larger organization.
  • Work and negotiated with the Corporate UPS Network Operations Center (NOC) on a daily basis about service goals and staffing.
  • Responsible for the creation and success of staffing plans, schedules, and vacation plans throughout the years.
  • Proficient in Microsoft Office. Ability to create slideshows, write formulas, build pivot tables, and code macros.
  • Trusted employee by members of management, and asked to act as a representative of the team in management meetings, trainings, and staffing calls.

Billing Customer Service Representative

UPS
02.2015 - 03.2015
  • Responsible for caring for customers spending accounts, invoices, refunds, and shipping needs.
  • Maintained an organized use of multiple software programs to aid the customers with their invoices.
  • Resolved disputes with friendly customer service, leading to a satisfied customer experience.
  • Mastered off the phone customer service through chat programs in RightNow Technologies (RNT), UPS’ choice program for email and chat services.

Universal Customer Service Representative

UPS
01.2015 - 02.2015
  • Responsible for resolving external customer’s tracking, rescheduling, damages, and investigation concerns.
  • Provided professional customer service to customer’s need.
  • Maintained a friendly and responsive presence when engaged with unhappy/upset customers.
  • Engaged in multitasking through multiple software programs at a time to help the needs of all customers as quickly and efficiently as possible.

Counter Sales Rep

Transtar Industries
10.2013 - 12.2014
  • Responsible for the planning and scheduling of daily operations within the storage facility.
  • Responsible for sales, marketing, restocking, and re-ordering of sales areas and materials.
  • Provided outstanding customer service including assessing and resolving customer problems.
  • Professionally handled telephone and walk-in inquiries.
  • Made regular assessment of the condition of the property and resolved maintenance and cleaning issues.
  • Responsible for fulfilling shipments and deliveries of multiple items at once.
  • Responsible for the training of all new hire employees to the standards of the Transtar training program.
  • Responded quickly and effectively in fast paced customer sales situations.

Landscape Restoration Technician

Salt Lake City Public Utilities
05.2013 - 10.2013
  • Maintained/repaired damaged concrete, public walkways, and water department property.
  • Proficient with heavy equipment operations including loaders, rock trucks, track hoes, and forklifts.
  • Mastered customer care of property damaged by city systems.
  • Provided customers with professional and friendly business.
  • Resolved complaints promptly and professionally.
  • Built loyal clientele though friendly interactions and constant appreciation.
  • Mastered team concrete/asphalt replacement on main city streets and highways.
  • Engaged in organized traffic redirection when emergency situations arose.

Education

A.S. - Occupational Safety and Health

Columbia Southern University
Orange Beach, AL
09-2025

Flight Certification -

Westminster College
Sugar House, UT
01.2021

High School Diploma -

Stansbury High School
Tooele, UT
01.2011

Skills

  • Microsoft Office
  • EnergySolutions Learning Management System
  • Oracle
  • HTML
  • Adobe Photoshop
  • Autodesk AutoCAD
  • Graphisoft ArchiCAD
  • DS SolidWorks
  • Safety documentation
  • Safety training delivery
  • Health and safety regulations
  • Production improvement
  • Professionalism
  • Goal setting
  • Worker training
  • Safety assessment
  • Organizational skills
  • Multitasking Abilities
  • Problem-solving abilities
  • Time management
  • Attention to detail

Additional References

Additional references can be provided upon request.

Timeline

Health and Safety Technician

EnergySolutions
01.2021 - 08.2025

Shipping and Receiving Admin

EnergySolutions
08.2020 - 01.2021

Site Quality Specialist

UPS
01.2017 - 06.2020

Administrative Office Technician

UPS
03.2015 - 01.2017

Billing Customer Service Representative

UPS
02.2015 - 03.2015

Universal Customer Service Representative

UPS
01.2015 - 02.2015

Counter Sales Rep

Transtar Industries
10.2013 - 12.2014

Landscape Restoration Technician

Salt Lake City Public Utilities
05.2013 - 10.2013

Flight Certification -

Westminster College

High School Diploma -

Stansbury High School

A.S. - Occupational Safety and Health

Columbia Southern University

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