Joshua Courtney
Indianapolis,IN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Planet Fitness Gym
08.2023 - 03.2024
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
Assistant Volleyball Coach
Scecina Memorial High School
05.2022 - 10.2022
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Implemented exercise programs and training strategies to bolster individual and team performance.
Crew Leader
Indiana Wesleyan University
05.2019 - 06.2021
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Trained employees in time management and proper ways to complete job duties.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
Education
Bachelor of Science - Sports Management
Indiana Wesleyan University
Marion, IN11.2022
Skills
- Task Delegation
- Operations Management
- Recruiting and interviewing
- Employee Scheduling
- Orientation and training
Certification
- CPT - NASM Certified Personal Trainer
- First Aid/CPR Certified
Timeline
Assistant Manager
Planet Fitness Gym
08.2023 - 03.2024
Assistant Volleyball Coach
Scecina Memorial High School
05.2022 - 10.2022
Crew Leader
Indiana Wesleyan University
05.2019 - 06.2021
Bachelor of Science - Sports Management
Indiana Wesleyan University