Joshua Cox
Springfield,OR
Summary
Reliable roofing laborer proficient in organizing materials, completing roof repairs and performing new installations. Talent for working with efficiency, safety and accuracy. Offering several years of experience in physically-demanding positions and tough weather conditions.
Overview
17
17
years of professional experience
Work History
Roofing Laborer
River Roofing Bend
Springfield Oregon , Oregon
06.2024 - Current
- Operated equipment with strong focus on safety and ground communication.
- Ensured proper safety procedures were followed while working on a rooftop.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Communicated effectively with colleagues regarding progress of work being done onsite.
- Assisted in preparing and laying down felt paper, shingles, and other roofing material to construct roofs.
- Repaired existing roofs by replacing damaged or worn shingles, shakes or tiles.
- Eliminated project lags by organizing work-in-progress and delegating tasks.
- Communicated clearly and reliably with foreman and crew leaders, highlighting safety concerns and detailing project progress.
- Assisted skilled workers in performing more complex tasks such as installing sheet metal flashings.
- Selected necessary materials and calculated dimensions to develop plan appropriate to specifications.
- Unloaded materials to roof by repetitive lifting or through conveyor operations.
- Operated power tools such as drills and saws safely according to manufacturer's instructions.
- Followed manufacturer specifications to remove old roofing materials and install new roofs.
- Set up ladders or scaffolding to safely access roof.
- Demonstrated excellent customer service skills when interacting with clients.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Repaired and maintained surface materials to make building exteriors weatherproof and waterproof.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Demonstrated best safety practices working at heights and lifting various objects.
- Worked with supervisor and foreman to ensure that work was performed correctly within time constraints.
- Cleaned or prepared construction sites to eliminate hazards.
- Followed all OSHA safety regulations related to roofing activities.
- Cut roofing paper to size and nailed and stapled paper to roof in overlapping strips to form base for roofing materials.
- Worked regularly at advanced heights and followed all OSHA safety protocols and procedures for fall prevention.
- Completed residential and commercial roofing work on time and within expected project parameters, increasing repeat business opportunities.
Drywall Installer
I worked for a friends handyman service
Los Angeles, California
03.2012 - 12.2013
- Assisted in loading and unloading of materials from delivery trucks.
- Inspected completed work for defects such as cracks, unevenness, dents.
- Finished surfaces by sanding, spackling, texturing, and painting them.
- Followed safety protocols while working with hazardous materials like fiberglass insulation.
- Completed drywall finish work with exceptional quality and efficiency.
- Assembled or attached framing and decorative trim for doors, windows and vents.
- Communicated effectively with supervisors and co-workers regarding project updates and timelines.
- Applied plaster to interior walls for a decorative finish.
- Attached metal corner beads at corners of walls prior to applying plaster mix.
- Checked for accuracy in measurements before installing the drywall material.
- Measured and marks cutting lines on drywall for lengths, heights and penetrations.
- Aligned tiles and ceiling grid using spacers.
- Attached materials to framework using hardware or adhesives.
- Installed drywall panels on walls and ceilings using screws, nails, or adhesives.
- Prepared walls for paint, texture or wall covering.
- Demonstrated efficiency and dedication to quality by contributing to successfully completed jobs.
- Lifted heavy objects such as ladders and tools during installation activities without assistance from others.
- Repaired damaged drywall sections due to water leakage or other causes.
- Measured and cut window, door and vent openings in drywall or tiles.
- Filled joints with joint compound and taped the seams between drywall sheets.
- Ensured proper ventilation in enclosed areas where hazardous chemicals were used like spray foam insulation.
- Used power tools such as drills, saws to cut holes in walls for electrical wiring or plumbing lines.
- Performed minor carpentry tasks related to installation of drywalls such as framing doors and windows.
- Used scribes to cut guidelines on drywall sheets.
- Reviewed blueprints and diagrams to plan work sequences and verify project requirements.
- Mixed plaster compounds according to manufacturer's instructions.
- Marked cutting lines for measurements on drywall sheets.
- Measured and cut drywall sheets to fit into wall frames.
- Applied additional sealing coats to repair uneven surfaces and provide quality finish.
- Used hand tools such as trowels, broad knives or spatulas to apply sealing compound to holes and cracks.
Customer Service Representative
Virginia college
Huntsville , AL
05.2008 - 08.2009
- Answered customer inquiries via phone, email, and chat.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Implemented innovative methods for streamlining the customer service process.
- Developed strong relationships with customers by providing personalized assistance and support.
- Developed strong customer relationships to encourage repeat business.
- Answered inbound calls, chats and emails to facilitate customer service.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Provided exceptional customer service to ensure customer satisfaction.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Updated databases with new and modified customer data.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Education
Associate of Arts - Computer Aided Imaging And Visualization
Virginia College
Huntsville , AL02-2006
Skills
- Equipment operation
- Material allocation
- Rooftop installation
- Safety compliance
Timeline
Roofing Laborer
River Roofing Bend
06.2024 - Current
Drywall Installer
I worked for a friends handyman service
03.2012 - 12.2013
Customer Service Representative
Virginia college
05.2008 - 08.2009
Associate of Arts - Computer Aided Imaging And Visualization
Virginia College