JOSHUA CRAIN

I have 15+ years of experience with NMGCO and am knowledgeable of the expectations, regulations as well as the safety policies of the company. I pride myself on being a dedicated loyal employee who provides excellent customer service to our community on behalf of NMGCO.

Experienced with diagnosing and resolving technical problems to optimize system performance. Utilizes network management and hardware maintenance skills to ensure seamless operations. Knowledge of providing efficient support in fast-paced environments. CompTIA A+ certified.

• CompTIA A+ Certified - 9/21/24 - 9/21/27

I would be a good fit for this position because I can work independently and with a team. I have leadership experience with training people and guiding others through the correct steps to complete tasks related to my current job, and that will translate into any skill I acquire and knowledge I gain. I communicate my points clearly and concisely and am able to work well with others. I am a fast learner and will succeed because I will make sure I know everything related to what this position requires. I regularly resolve technical issues that arise in our local office including the Itron handheld devices, laptops and cell phones. I have my A+ certification and am currently in the process of acquiring Network+ and Security+ certifications.