Joshua Cranor
Customer Service Manager
Dewey,OK
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Organized current and new sales with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
Work History
Lead Lawn Service Technician
Partners Lawn Care
Bixby, OK
02.2005 - 09.2022
- Provide licensed chemical lawn care services to over 2200 customers.
- Maintain relations between customers and services rendered.
- Go above and beyond customer sales experiences in the Lawn Service industry.
- Maintain company vehicle and equipment.
- Performed sales for additional services to customers.
Head of Maintenance
The Rockland Corporation
Tulsa, OK
01.2004 - 08.2004
- Provided guidance to management regarding project bids for onsite improvements.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
- Adjusted machine settings to maximize performance and equipment longevity.
- Supervised employee performance, preventive maintenance and safety.
Extreme Mountain Sports
Dr. Jesse Miller
Tahlequah, OK
11.2002 - 12.2003
- Increased player strength, agility and game skills through successful practices.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Developed game plans and adjusted to meet various game situations.
- Trained athletes in proper use of equipment for safety and maximum results.
- Performed daily checks on all course equipment and obstacles.
- Assigned job-oriented tasks to other employees
Specialist/E-4 (M1A1 Abrams Tank Turret Mechanic
United States Army
Fort Hood, TX
05.1998 - 05.2001
- Worked as an individual contributor performing independent tasks at appropriate times.
- Acquired strong communications skills, motivation, team building, liaison and leadership abillities.
- Acted as a role model and mentor for new soldiers engaged in on-the-job training.
- Participated as a player on the All Army Baseball team.
Education
BBA - Marketing Sales Promotion And Communication
Northeastern State University
Tahlequah, OK 08.2006 - 08.2008
Associate of Science - General Education
Tulsa Community College
Tulsa, OK 08.2004 - 05.2006
Skills
Hand tool knowledge
undefinedTimeline
BBA - Marketing Sales Promotion And Communication
Northeastern State University
08.2006 - 08.2008
Lead Lawn Service Technician
Partners Lawn Care
02.2005 - 09.2022
Associate of Science - General Education
Tulsa Community College
08.2004 - 05.2006
Head of Maintenance
The Rockland Corporation
01.2004 - 08.2004
Extreme Mountain Sports
Dr. Jesse Miller
11.2002 - 12.2003
Specialist/E-4 (M1A1 Abrams Tank Turret Mechanic
United States Army
05.1998 - 05.2001
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