Joshua Cruz Ochoa
El Cerrito,CA
Summary
Very resilient when it comes to necessary tasks, and will always go the extra mile. Good Communication skills while also being lighthearted and reliable whenever needed. An easygoing worker that knows how to work hard. While also having a creative mind that can think of new ways of thinking, while also staying observant with the current events. an ambitious person who will make new connections fairly quickly. will do what is told of him whenever on shift and will do it correctly.
Overview
2
2
years of professional experience
Work History
Host, Cashier, Busser
Brezo
Albany, California
01.2024 - 06.2024
- Responded to customer inquiries regarding menu options, restaurant services, and promotions.
- Gained experience in managing reservations by taking bookings over the phone as well as face-to-face.
- Assisted servers in seating guests by escorting them to their tables.
- Greeted guests upon arrival and provided them with menus.
Barista, Cashier
Assemble Marketplace
Richmond
11.2022 - 06.2023
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences
- Prepared and served coffee, espresso drinks, blended coffees and teas
- Operated cash register or POS system to receive payment by cash, check and credit card
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Worked closely with front-end staff to assist customers
- Processed sales transactions to prevent long customer wait times
- Learned roles of other departments to provide coverage and keep store operational.
Education
Albany High School
06.2024
Skills
- Organization
- Customer Service
- Money Handling
- Communication
- Friendly, Positive Attitude
- Calm Under Pressure
- Active Listening
- Problem Resolution
- Multitasking
Additional Information
- Is comfortable expressing creativity in any way, while also staying picky where it matters.
- When I fall, I get back up and will keep trying till i get it perfect (metaphorically and physically).
- Has tough skin and can endure pressure and stress.
Affiliations
A creative mind who loves; fashion, film, sports, and music.
Timeline
Host, Cashier, Busser
Brezo
01.2024 - 06.2024
Barista, Cashier
Assemble Marketplace
11.2022 - 06.2023
Albany High School
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