Joshua Daley
Willimantic ,CT
Summary
Dedicated automotive technician with several years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Automotive Technician
CarMax
Hartford, CT
11.2010 - Current
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Attended technical training courses when available to increase knowledge base.
- Adhered strictly to company policies concerning quality control standards.
- Operated a variety of shop equipment safely and efficiently.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
- Maintained a clean working environment at all times.
- Performed drive ability tests on vehicles after repairs were completed.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
Automotive Technician
Manchester Honda
Manchester, CT
01.2007 - 10.2010
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Attended technical training courses when available to increase knowledge base.
- Operated a variety of shop equipment safely and efficiently.
- Adhered strictly to company policies concerning quality control standards.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Provided accurate estimates of repair times to customers prior to work being performed.
- Maintained a clean working environment at all times.
- Performed drive ability tests on vehicles after repairs were completed.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
Education
Automotive - Automotive Mechanics
Universal Technical Institute of Massachusetts
Norwood, MA09-2006
Skills
- Tire mounting and balancing
- Vehicle Inspection
- Estimating Work
- Preventive Maintenance
- System repairs
- Changing Oil
- Alignments experience
- Engine overhauls
- Parts Replacement
- Inspecting vehicles
- Strong Work Ethic
- Installing equipment
- Team Collaboration
- Hand and power tools
- Valid Driver's License
- Heating and Air Conditioning
Certification
- ASE A1 Engine Repair
- ASE A3 Manual Drive Train & Axles
- ASE A4 Suspension & Steering
- ASE A5 Brakes
- ASE A6 Electrical/Electronic Systems
- ASE A7 Heating & Air Conditioning
- ASE A8 Engine Performance
Timeline
Automotive Technician
CarMax
11.2010 - Current
Automotive Technician
Manchester Honda
01.2007 - 10.2010
Automotive - Automotive Mechanics
Universal Technical Institute of Massachusetts