Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Joshua Daniel

Columbus,OH

Summary

Self motivated sales professional with over fifteen years in public facing roles. Excellent communicator, whether on phones, through email correspondence or in person. Dedicated home office space with high speed internet connection.

Overview

10
10
years of professional experience

Work History

Server/Coach

Ruth's Chris Steakhouse
Columbus , OH
11.2022 - Current
  • Trained and acclimated 15 new servers to restaurant's culture and operations.
  • Created positive guest experience by listening to guest needs and recommending options to meet requests.
  • Problem solved with numerous difficult or upset guests by creating report.
  • Received over three dozen positive reviews from guests.
  • Took on coaching role to assist managers but turned down management offer to pursue full time remote employment.

Mortgage Loan Originator

Rocket Mortgage
Remote, Columbus
01.2022 - 11.2022
  • Originated loans and assisted senior-level credit officers with complex loan applications.
  • Maintained performance in the top ten percent of producers company wide at my employment level throughout my entire employment.
  • Accepted leadership role during every phase of training and after.
  • Attended leadership meetings and trainings, completing weekly tasks related to future leadership roles.
  • Met or exceeded goal each month of my employment.
  • Met a goal of 500+ outbound calls/ day for 60 days in my roll as account manager early in employment.
  • Completed ongoing training requirements to maintain licenses.

Bartender

Stammtischpdx
Portland , OR
03.2021 - 12.2022
  • Organized books and sales information every night for sales exceeding $15,000 on average
  • Built new relationships causing return patronage for dozens of new customers.
  • Balanced daily registers and generated sales reports for management creating opportunities to increase sales.
  • Trained 10 new bartenders on drink preparation and upselling techniques.

Loan Officer

American Bank
Columbus, OH
09.2013 - 10.2014
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Delivered high levels of customer service to facilitate smooth processes.
  • Analyzed applicants' financial status and credit and property evaluation to determine feasibility of granting loan.
  • Reviewed loan agreements to confirm completeness and accuracy, often times working with clients for over a month during this process.
  • Tracked and managed new leads and followed up on referral business.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Developed and maintained knowledge of available loan products, processing procedures and underwriting and general departmental guidelines.

Education

Associate of Arts - Arts

Columbus Community College
Columbus, Ohio
2009

Skills

  • Building new relationships through creating report
  • Organized
  • Time management
  • Written and oral communication skills
  • Problem solving
  • Energetic and self motivated
  • Quick learner
  • Proficient with MS Office

Affiliations

Attained life and health insurance licenses from the state of Ohio. Passed national exam to obtain MLO license. Attained a tutoring certification from Ohio State University for English Tutoring.

Timeline

Server/Coach

Ruth's Chris Steakhouse
11.2022 - Current

Mortgage Loan Originator

Rocket Mortgage
01.2022 - 11.2022

Bartender

Stammtischpdx
03.2021 - 12.2022

Loan Officer

American Bank
09.2013 - 10.2014

Associate of Arts - Arts

Columbus Community College

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Joshua Daniel