Joshua Davis

• Informed clients of policies and procedures.
• Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
• De-escalated and resolved customer complaints with punctual, polite and professional service.
• Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.

Patrolled and ensured security of inventory during late night shifts.

Encountered robbery situations and implemented de-escalation techniques.

Utilized necessary force to mitigate risks effectively.

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Reduced food waste significantly by implementing proper portion control and storage techniques.

• Maintained stock organization and accessibility.
• Emptied boxes into trash compactor.
• Managed loading and unloading tasks using pallet jack safely.
• Acquired comprehensive knowledge of all departments.
• Assisted customers promptly, ensuring their needs were met first.
• Maintained cleanliness in the work station and organized areas of operation.

• Accumulated significant experience in food preparation, service, and closing.

Left after a short period due to unprofessional work environment.

Oversaw store functions efficiently during a two-week span.

• Picking, Packing, Unloading trucks
• Supported pickers by delivering necessary materials to streamline workflow.
• Covered all areas of the warehouse.