Joshua Day
Bangor,ME
Summary
Motivated professional with experience in food service and team collaboration. Skilled in training new crew members and maintaining high food safety standards, contributing to efficient operations and enhanced customer satisfaction.
Overview
3
3
years of professional experience
Work History
Dunkin' Crew Member and Assistant Mananger IT
Dunkin' Donuts
Veazie, ME, ME
09.2024 - Current
- Assisted in food preparation by assembling sandwiches and pastries according to customer specifications.
- Engaged with customers in a friendly manner to enhance their dining experience and encourage repeat visits.
- Handled inventory management by monitoring stock levels and restocking supplies as needed.
- Executed drive-thru operations efficiently to minimize wait times and optimize service speed.
- Maintained cleanliness in food preparation areas by regularly sanitizing surfaces and equipment.
- Supported team during peak hours by multitasking and prioritizing tasks to ensure timely service.
- Trained new crew members on company procedures, equipment operation, and customer service standards.
- Monitored beverage quality by conducting regular taste tests and ensuring adherence to recipes.
- Collaborated with management to implement strategies for improving customer satisfaction and service speed.
- Resolved customer issues promptly by addressing complaints and providing effective solutions.
Wendy's Crew Member
Wendy's
Bangor, ME
09.2023 - 07.2024
- Assisted with food preparation by measuring ingredients and maintaining cleanliness in work areas.
- Supported team members during peak hours to ensure efficient service and minimize wait times.
- Monitored food safety standards by checking temperatures and following proper handling procedures.
- Engaged with customers to provide information about menu items and answer questions.
- Followed health and safety regulations to maintain a clean and safe working environment.
- Collaborated with coworkers to ensure a smooth workflow and timely service delivery.
- Operated kitchen equipment such as fryers and grills while adhering to safety protocols.
- Handled customer complaints effectively by listening to concerns and providing appropriate solutions.
- Prepared and served beverages according to company specifications and customer preferences.
- Assisted in maintaining a well-organized kitchen and dining area for optimal efficiency.
- Participated in team meetings to discuss performance goals and improve service quality.
Education
High school diploma -
southern aroostook community school
Dyer Brook, MESkills
- Food Preparation
- Food Service
- Cooking
- Kitchen Experience
- Food Safety
- Serving Experience
- Food Production
- Food Handling
- Culinary Experience
- Food safety compliance
- Inventory management
- Customer service excellence
- Team collaboration
- Order accuracy
- Efficient drive-thru operations
- Equipment operation
- Menu knowledge
- Time management
- Training and mentoring
- Problem resolution
- Attention to detail
- Effective communication
- Customer engagement
- Maintenance of cleanliness
- Multitasking and organization
- Problem-solving
- Workplace safety
- Assertiveness
- Self-discipline
- Radar system operations
- Cleaning and sanitizing
- Leadership qualities
- Heavy lifting
- Company standards
- Supplies monitoring and restocking
- Crew leadership
- Diversity awareness
- Cash handling
Timeline
Dunkin' Crew Member and Assistant Mananger IT
Dunkin' Donuts
09.2024 - Current
Wendy's Crew Member
Wendy's
09.2023 - 07.2024
High school diploma -
southern aroostook community school