Joshua D Berger
Bowie,MD
Summary
Dynamic professional with a proven track record at Allied University Security, excelling in conflict resolution and leadership. Adept at ensuring safety and efficiency, I effectively managed teams and enhanced customer satisfaction. My strong decision-making skills and adaptability have consistently driven successful outcomes in high-pressure environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Allied University Security
Alexandria, VA
10.2024 - Current
- Checked for safety hazards and took corrective action when necessary.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Confirmed visitor identification prior to granting entry into the building.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Monitored surveillance cameras and responded to suspicious activity.
- Processed incoming applications for new badges and updated existing badge information as needed.
Transporter/Supervisor
FleetLogix Rental Car Transport
Arlington, VA
02.2023 - 10.2024
- Delivered vehicles safely and efficiently while adhering to delivery deadlines.
- Directed and supervised team of 7-10 employees in daily operations.
Delivery Driver
Papa John's Pizza
Bowie, MD
06.2018 - 02.2023
- Ensured that the correct order was delivered to the customer.
- Loaded and unloaded delivery vehicles with food items.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
Manager
Journey's Shoes & Clothes
Arlington, VA
12.2021 - 12.2022
- Conducted regular meetings with team members to discuss progress towards objectives.
- Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
Education
Criminal Justice
University of Maryland
College Park, MD05.2023
Criminal Justice
Shenandoah University
Winchester, VA12.2022
Associate's Degree -
Prince George's Community College
Largo, MD12.2021
Skills
- Communication
- Ability to work under pressure
- Decision making
- Time management
- Self-motivation
- Conflict resolution
- Leadership
- Adaptability
- Punctuality
Certification
- Behavioral Health Security Officer
- Crisis Prevention & Intervention Certification
- CPR Certification
- DCJS (Virginia) Unarmed Security License
- Badging & Credentialing (C.CURE 9000)
Awards
- Pell Grant
- Promise Scholarship, A full scholarship that was awarded to me from Prince George's Community College
- Partial Scholarship, Shenandoah University
Languages
- English, Fluent
- Spanish, Non-fluent
Major
Criminal Justice
Affiliations
- Bowling
- Basketball
- Football
- Physical fitness
- Reading
Timeline
Security Officer
Allied University Security
10.2024 - Current
Transporter/Supervisor
FleetLogix Rental Car Transport
02.2023 - 10.2024
Manager
Journey's Shoes & Clothes
12.2021 - 12.2022
Delivery Driver
Papa John's Pizza
06.2018 - 02.2023
Criminal Justice
University of Maryland
Criminal Justice
Shenandoah University
Associate's Degree -
Prince George's Community College
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