JOSHUA DEFAZ
Newark,USA
Summary
An adaptable professional currently undergoing certification training in the Internetwork Engineering program and pursuing multiple certifications to shift and advance a career in IT. Approachable, career-minded, and confident, with a dedicated and reliable work ethic. A quick learner who is responsible, hard-working, and hands-on, with a practical approach to problem-solving. Takes pride in doing a good job and is self-motivated to produce results. Skilled in preventing issues and adept at adapting to new technologies, with a strong foundation in computer networks. Proficient in software and hardware maintenance, effective in public speaking, and committed to continuous learning to achieve impactful results in IT environments.
Overview
6
6
years of professional experience
Work History
Quality Control Technician
ZT Systems
08.2024 - Current
- Monitored production operations for adherence to established quality standards.
- Understood and followed verbal and written instructions to complete assigned tasks.
- Performed detailed visual inspections on products to ensure quality standards were met.
- Monitored product safety and quality throughout manufacturing process.
- Entered information into computer to document data.
- Performed rework and repair operations when required due to defective parts or components.
- Maintained accurate records of inspection results and reported any discrepancies or defects to management.
- Analyzed data from various tests conducted on samples of raw material and finished goods.
- Conducted root cause analysis for non-conforming parts, materials, and components.
- Ensured that lab cleanliness and safety standards were maintained.
- Wrote technical reports and documentation, such as deviation reports, testing protocols, and trend analyses.
- Identified and troubleshooted equipment problems.
- Monitored testing procedures to ensure that all tests were performed according to established item specifications, standard test methods, and protocols.
- Participated in internal assessments and audits as required.
Driver
Hallcon
08.2022 - 02.2024
- Operated various commercial vehicles to transport goods within specified routes and timelines.
- Ensured adherence to all federal and state regulations about commercial driving.
- Conducted pre-trip and post-trip inspections on assigned vehicles.
- Maintained accurate driving logs and documentation.
- Loaded and unloaded cargo safely and efficiently.
Supervisor Assistant
CVS
06.2021 - 11.2021
- Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Inventory stock and reorder when inventory drops to a specified level.
Cashier
SUNOCO
04.2020 - 03.2021
- Received payment by cash, check, credit cards, vouchers, or automatic debits.
- Assisted customers by providing information and resolving their complaints.
- Established or identified prices of goods, services, or admission, and tabulated bills using calculators, cash registers, or optical price scanners.
- Answer customers' questions, and provide information on procedures or policies.
Factory Worker
Zara
06.2019 - 11.2019
- Examined contents and compare them with records, such as manifests, invoices, or orders, to verify the accuracy of incoming or outgoing shipments.
- Prepared documents, such as work orders, bills of lading, or shipping orders, to route materials.
- Determined shipping methods for materials, using knowledge of shipping procedures, routes, and rates.
- Packed, sealed, labeled, and affixed postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter.
Education
Certification - Internetwork Engineering
PC AGE Career Institute
Jersey City, NJ10.2024
High School Diploma - undefined
Barringer High School
Newark, NJ06.2019
Skills
- Upgrade memory, adapters and other hardware; switches and routers; network cabling
- Install, configure, and maintain Microsoft Windows 7/10, and Windows Server 2019
- Configure network protocols; NTFS permissions, backup and data storage; disk management
- Create and administer user and group accounts; configure TCP/IP protocol suite; administer file and print services
- LAN implementation and maintenance; install and configure DNS and DHCP, TCP/IP installation; IP addressing and subnetting
- Implement and maintain virtual environments using Hyper-V and VirtualBox
- Implement, configure, and troubleshoot Network Security issues
- Fundamentals of SharePoint, Microsoft Azure, Microsoft Office 365, and database concepts
LANGUAGES
Bilingual (English & Spanish)
Timeline
Quality Control Technician
ZT Systems
08.2024 - Current
Driver
Hallcon
08.2022 - 02.2024
Supervisor Assistant
CVS
06.2021 - 11.2021
Cashier
SUNOCO
04.2020 - 03.2021
Factory Worker
Zara
06.2019 - 11.2019
High School Diploma - undefined
Barringer High School
Certification - Internetwork Engineering
PC AGE Career Institute
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