Joshua DeLisio
League City,TX
Summary
IT professional with demonstrated ability to solve technical issues and deliver consistent support. Known for being dependable and effectively working within team to achieve goals. Proven adaptability and technical proficiency in various IT environments, ensuring smooth operations. Actively pursuing certifications to deliver secure and efficient IT solutions that drive organizational success. With a strong foundation in technology and a proven ability to troubleshoot, upgrade, and optimize systems with current hands-on experience including VPNs, server configurations, network management, and system troubleshooting with ongoing development in Linux, SQL, and risk management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Support Specialist/VPN Sales
Freelance IT Worker
07.2024 - Current
- Cybersecurity + CompTIA security certification
- Selling plans on VPN through basic advertising.
- Rented a server, ran it with Ubuntu and then configured the server to accept connections on a specific port and whitelisted my connection to the SSH to reduce the attack surface.
- Setup of VPN with remote access into the PC to make sure that the VPN is connected and is working efficiently.
- Provided remote support for Windows 10 and 11 systems, addressing technical issues and ensuring seamless operation for end-users
- Managed and maintained Active Directory, printer management and troubleshooting, ensuring efficient access control and resolving software issues promptly
IT Specialist
D&D Fleet Service
08.2023 - Current
- Hired as the IT expert to install, and configure, 13 new computers for mechanic & office, including printers.
- Ongoing support as needed for IT needs
- Practiced the CIA triad principles (Confidentiality, Integrity, availability) to safeguard sensitive business information and reduce the attack surface in case of a potential cyber attack
- Logged on and configured the server of the company to ensure that the computers could connect securely, allowing them to transmit application data while protecting access to the rest of the network using user authentication
- Installed, configured, and troubleshooted systems, ensuring seamless operation and providing long-term reliability and robust security for the business
- Verified and ensured that all configured systems were connected to a VPN, guaranteeing encrypted traffic and secure data transmission
- Freelance IT job with continued support and IT services as needed.
Fleet Manager
Cat-Spec LTD.
11.2023 - 07.2024
- Managed a fleet of 30 company vans
- Set maintenance and repair schedules
- Improved efficiency and organization on lot vehicles
- Assigned operators to certain vans
- Managed and maintained reports for van locations across America
- Created a steady workflow to remain efficient and steady rotation
- Communicated with upper management at multiple location providing activity on fleet. Provided reports by email weekly.
Field Technician
Allwaste
10.2022 - 05.2023
- Assisted in operating Hydrovac semi-trucks to perform hydro excavation, utilizing high-pressure water and vacuum systems to safely expose underground utilities, pipes, and cables
- Managed the setup and operation of hydro excavation equipment, ensuring safe and efficient excavation with minimal disruption to surrounding areas
- Worked closely with crew members to ensure accurate and precise excavation while adhering to safety and environmental guidelines
- Conducted daily maintenance checks on equipment, troubleshooting and resolving minor issues to ensure optimal performance and minimize downtime
- Monitored and controlled the water pressure and vacuum systems, adjusting settings to suit specific excavation needs
- Assisted in the safe disposal of excavated material, following proper disposal methods and local regulations
- Ensured compliance with all safety protocols, including the use of PPE, and maintained a strong awareness of site safety risks
Service Technician
Cook Ford
11.2020 - 10.2022
- Conducted routine maintenance, including oil changes, tire rotations, and brake inspections, ensuring optimal vehicle performance
- Diagnosed and repaired mechanical and electrical issues using advanced diagnostic tools and software
- Performed thorough safety inspections and documented findings in compliance with industry standards
- Provided excellent customer service by explaining repair needs and options clearly and professionally
- Collaborated with team members to maintain an organized and efficient service bay
- Ensured compliance with OSHA safety standards, creating a safe work environment
Education
Certificate - Information Technology, Cybersecurity
Coursera, Google Cybersecurity
01-2025
High School Diploma -
Clear Springs Highschool
League City, TX01.2020
Skills
- Linux
- SQL
- Software installation
- Issue troubleshooting
- Printer troubleshooting
- Virtualization technologies
- Network access control
- Information security policies
- Threat intelligence analysis
- Network security management
- Operating system security
- Firewall administration
Certification
- Foundations of Cybersecurity
- Manage Security Risks
- Networks and Network Security
- Tools of the trade: Linux and SQL
- Next Certification - Assets, Threats, and Vulnerabilities
- Forklift Certification
- Excavator Operator Certification
Timeline
IT Support Specialist/VPN Sales
Freelance IT Worker
07.2024 - Current
Fleet Manager
Cat-Spec LTD.
11.2023 - 07.2024
IT Specialist
D&D Fleet Service
08.2023 - Current
Field Technician
Allwaste
10.2022 - 05.2023
Service Technician
Cook Ford
11.2020 - 10.2022
Certificate - Information Technology, Cybersecurity
Coursera, Google Cybersecurity
High School Diploma -
Clear Springs Highschool
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