Joshua Del Prado
Summerville,SC
Summary
Proven in enhancing operational efficiency and customer satisfaction, I leveraged problem-solving and efficient loading skills at United Parcel Service to optimize delivery times. Adept in team collaboration, I significantly improved service quality at McElveen Buick GMC, demonstrating a commitment to excellence and a keen ability to learn and apply new skills effectively.
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 4 years of experience working in busy production-based environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Preloader/Driver
United Parcel Service, UPS
04.2020 - Current
- Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
- Implemented time management techniques to balance competing priorities during fast-paced shifts.
- Collaborated with team members to maintain a clean, organized workspace for efficient operations.
- Maintained up-to-date knowledge of company policies, procedures, and industry best practices for optimal job performance.
- Improved delivery times with strategic sorting of parcels according to routes and schedules.
- Optimized loading efficiency by assessing and organizing packages based on destination and priority.
Automotive Lube Technician
McElveen Buick GMC
01.2019 - 04.2020
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Performed thorough vehicle inspections to identify potential problems before they escalated into costly repairs.
- Improved customer satisfaction by providing efficient and accurate automotive maintenance services.
- Kept shop areas neat, clean, and free of safety hazards.
- Safeguarded the environment through responsible disposal of used oil, filters, batteries, and other hazardous materials according to local regulations.
Automotive Technician
Baker Buick GMC Cadillac
05.2017 - 01.2019
- Assisted senior mechanics with complex repairs, gaining hands-on experience and improving technical skills.
- Made basic repairs to cars and other vehicles, asking questions, and taking notes to increase personal knowledge.
- Took assessments to prove knowledge base and skills.
- Test drove vehicles before and after repairs to determine functionality, necessary actions or completion statuses.
- Utilized diagnostic tools effectively to pinpoint specific issues contributing to vehicle malfunctions or suboptimal performance levels quickly.
- Took advantage of opportunities to learn new systems and repair procedures.
Automotive Lube Technician
Midas
05.2016 - 05.2017
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
- Enhanced shop productivity by consistently completing lubrication tasks within specified timeframes.
- Assisted in inventory management, ensuring the timely replenishment of necessary supplies and tools.
- Contributed to a positive customer experience by providing attentive service from start to finish during each appointment.
Automotive Lube Technician
Jiffy Lube
01.2012 - 05.2016
- Performed thorough vehicle inspections to identify potential problems before they escalated into costly repairs.
- Improved customer satisfaction by providing efficient and accurate automotive maintenance services.
- Suggested additional services to customers in order to meet upsell goals.
- Kept shop areas neat, clean, and free of safety hazards.
- Increased repeat business by establishing rapport with customers through clear communication and explanation of services performed.
- Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.
Education
Associate of Science - Automotive Technology
Trident Technical College
Charleston, SC05.2013
Skills
- Efficient Loading
- Job Planning
- Proper lifting techniques
- Warehouse Navigation
- Maintaining cleanliness
- Deadline Adherence
- Route Planning
- Safe Chemical Handling
- Willing to Learn
- Team Collaboration
- Problem-Solving
Timeline
Preloader/Driver
United Parcel Service, UPS
04.2020 - Current
Automotive Lube Technician
McElveen Buick GMC
01.2019 - 04.2020
Automotive Technician
Baker Buick GMC Cadillac
05.2017 - 01.2019
Automotive Lube Technician
Midas
05.2016 - 05.2017
Automotive Lube Technician
Jiffy Lube
01.2012 - 05.2016
Associate of Science - Automotive Technology
Trident Technical College