Joshua Despinosse
Portland,OR
Summary
Experienced professional with over 10 years of diverse experience in technical support, customer service, and operational roles. Proven problem-solving skills, strong critical thinking, and ability to communicate effectively both internally and externally. Adept at managing cross-functional teams, detailed reporting, and strategic planning.
Overview
2
2
years of professional experience
Work History
Engineer Tech I
TEL
01.2022 - Current
- Conduct on-site installation, service, and repair of semiconductor manufacturing equipment
- Troubleshoot and resolve equipment problems efficiently
- Maintain accurate records and reports for all services performed
- Perform equipment upgrades and modifications as needed
- Ensure the maintenance and security of company property including vehicles and tools.
General Laborer
Raimore Construction, LLC
2019 - 2021
- Coordinated the Division Transit Project (DTP), handling tasks such as laying manholes and building platforms
- Communicated project progress with the Superintendent and coordinated activities with field engineers
- Planned and communicated work plans with team members and cross-trained apprentices and laborers.
Commercial Driver
New Systems Laundry
2017 - 2019
- Managed route service and sales, driving a 16 ft
- Box truck to customer locations
- Provided excellent customer service and developed strong relationships with clients
- Resolved customer requests and proactively anticipated their needs.
Foreman in Training
Raimore Construction, LLC
2021 - 2022
- Coordinated the Division Transit Project (DTP), handling tasks such as laying manholes and building platforms
- Communicated project progress with the Superintendent and coordinated activities with field engineers
- Planned and communicated work plans with team members and cross-trained apprentices and laborers.
Field Service Technician / Retention Sales Rep
CableVision (Optimum West)
2012 - 2016
- Installed, changed, repaired, and disconnected cable services including video, data, and telephone
- Educated customers about new and existing services, performing troubleshooting and service calls
- Retained customers by offering solutions and products tailored to their needs.
Boatswain's Mate
United States Navy
2007 - 2011
- Trained and supervised personnel in ship maintenance and operations
- Conducted over 200 underway replenishments and security boardings without incidents
- Led a team responsible for the upkeep and repair of the ship's external structure and equipment.
Education
Completed Coursework in General Studies -
Borough of Manhattan Community College
01.2013
Skills
- Strong Analytical and Problem-Solving Skills
- Critical Thinking and Strategic Planning
- Effective Communication (Verbal and Written)
- Team Collaboration and Leadership
- Technical Troubleshooting and Maintenance
- Project Management and Coordination
- Software Proficiency: MS Office Suite, Smartsheet
- Class B, CDL with DOT Medical Card
References
- Belinda Mutoni, Project Manager, META, 202-888-0378
- Jefferson Moreland, Project Manager, Raimore LLC, 503-957-5681
- Esperanza Chacon, Human Resources, Nike, 541-801-8474
Timeline
Engineer Tech I
TEL
01.2022 - Current
General Laborer
Raimore Construction, LLC
2019 - 2021
Commercial Driver
New Systems Laundry
2017 - 2019
Foreman in Training
Raimore Construction, LLC
2021 - 2022
Field Service Technician / Retention Sales Rep
CableVision (Optimum West)
2012 - 2016
Boatswain's Mate
United States Navy
2007 - 2011
Completed Coursework in General Studies -
Borough of Manhattan Community College
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