Summary
Overview
Work History
Education
Skills
Customerserviceskills
Timeline
Generic

Joshua Devine Sr

Sheboygan,Wisconsin

Summary

Army veteran with a strong background in customer service and a proven track record of servant leadership abilities. Increased production efficiency by 15% on a quarterly basis. Committed to delivering exceptional results and exceeding expectations in all endeavors.

Overview

17
17
years of professional experience

Work History

Head Custodian

Sheboygan Area School District
01.2024 - Current
  • Assembled basic furniture and supplies for offices and other multi-use rooms.
  • Set up, arranged and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for large events.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Reported vandalism or other damage to property to supervisor.
  • Organized daily cleaning schedules for custodial team.
  • Improved safety standards by promptly addressing potential hazards, such as wet floors, loose wiring, or broken fixtures.
  • Ensured proper disposal of hazardous materials according to established safety protocols for environmental protection.

Assembly Technician

Kohler Co.
01.2021 - 01.2022
  • Produce components by assembling parts
  • Read and decipher schematics
  • Interpret blueprints, and assembly instructions
  • Positions and aligns components and parts
  • Used hand tools for assembly
  • Conducted quality control checks

Shipping and Receiving Supervisor

Electro Power
01.2019 - 01.2021
  • Verified and maintained records
  • Inspect shipments to ensure correct order fulfillment
  • Coordinate shipping activities with external parties
  • Communicate with customers about problems or complaints
  • Handling and moving objects

Housekeeping/Maintenance

Veterans Administration Medical Center
01.2015 - 01.2021
  • Clean facilities or sites
  • Communicate with supervisors, peers, or subordinates
  • Coordinate shipping activities with external parties
  • Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications

Material Handler

R&L Carriers/Two Men and a Truck
10.2013 - 12.2014
  • Collaborate with workers and managers to solve work-related problems
  • Inform designated employees or departments of items loaded or problems encountered
  • Maintain a safe working environment by monitoring safety procedures and equipment
  • Transported inventory items to appropriate locations.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Received and unpacked shipments and new equipment as directed.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.

Team Leader

United States Army
09.2007 - 11.2010
  • Develop and document security procedures, policies, or standards
  • Assign duties or work schedules to employees
  • Communicate with management or other staff to resolve problems
  • Provided mentorship to junior team members, fostering growth in their military careers.
  • Improved morale within the team by addressing concerns promptly and offering constructive feedback.
  • Established defensive positions to protect against enemy forces.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Collaborated with other teams for joint missions, ensuring seamless coordination and execution of tasks.
  • Increased team efficiency with regular training sessions and performance evaluations.

Education

HSED - HSED

Waukesha County Technical College
Pewaukee, WI
06.2007

Skills

  • Cleaning and Maintenance
  • Forklift Operations
  • Cashier
  • Team Leader
  • Multi-Tasking
  • Sales
  • Assembly
  • Housekeeping
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Customer Relations
  • Problem Resolution
  • Call center experience
  • Computer Proficiency
  • Conflict Resolution
  • Money handling abilities
  • Complaint Handling
  • Microsoft Excel

Customerserviceskills

  • Cleaning and Maintenance
  • Forklift Operations
  • Cashier
  • Team Leader
  • Multi-Tasking
  • Sales
  • Assembly
  • Housekeeping

Timeline

Head Custodian

Sheboygan Area School District
01.2024 - Current

Assembly Technician

Kohler Co.
01.2021 - 01.2022

Shipping and Receiving Supervisor

Electro Power
01.2019 - 01.2021

Housekeeping/Maintenance

Veterans Administration Medical Center
01.2015 - 01.2021

Material Handler

R&L Carriers/Two Men and a Truck
10.2013 - 12.2014

Team Leader

United States Army
09.2007 - 11.2010

HSED - HSED

Waukesha County Technical College
Joshua Devine Sr