Joshua Diaz
El Paso,TX
Summary
Customer-focused and dependable team member with experience in high-volume service environments. Skilled in cash handling, POS systems, customer engagement, and training employees. Proven ability to deliver strong customer experiences, maintain organized sales floors, and support team operations. Seeking a retail position where I can contribute to sales, customer satisfaction, and store success.
Overview
2
2
years of professional experience
Work History
Crew Member
Chipotle
El Paso, TX
02.2025 - 03.2026
- Delivered high-quality customer service in a fast-paced environment, ensuring positive customer experiences.
- Operated POS system to process transactions accurately and efficiently.
- Handled cash, card payments, and balanced registers with attention to detail.
- Trained new employees on cashier operations, customer interaction, and company systems.
- Maintained clean, organized work areas aligned with company standards.
- Assisted with stocking, inventory organization, and restocking supplies.
- Promoted menu items and add-ons, supporting overall sales performance.
- Collaborated with team members to meet daily performance and service goal
Server
Southwest University Park
El Paso
02.2024 - 10.2024
- Provided excellent customer service by anticipating needs and delivering timely solutions.
- Build strong customer relationships through friendly, professional communication.
- Managed high-volume transactions and ensured order accuracy.
- Maintained clean and organized service areas to enhance customer experience.
- Worked efficiently under pressure during large events and peak hour
Education
Bachelor of Science - Electrical Engineering
The University of Texas At El Paso
El Paso, TX06-2028
Skills
- Customer Service & Customer Engagement
- Cash Handling & POS Systems
- Sales Support & Upselling
- Team Leadership & Employee Training
- Inventory Management & Stocking
- Communication & Problem-Solving
- Time Management & Reliability
- Adaptability in Fast-Paced Environments
Timeline
Crew Member
Chipotle
02.2025 - 03.2026
Server
Southwest University Park
02.2024 - 10.2024
Bachelor of Science - Electrical Engineering
The University of Texas At El Paso