Joshua Dickson
Ogden,UT
Summary
Results-driven Fleet Logistics Manager with a strong track record in team leadership, operational efficiency, and customer service. Expertise in mentoring, performance management, and process optimization enhances delivery outcomes.
Dynamic logistics professional with extensive experience in fleet management and team mentorship. Proven ability to streamline operations and improve service delivery through effective training and communication strategies, contributing to enhanced customer satisfaction and operational efficiency.
Dedicated logistics leader skilled in complex problem-solving and relationship building. Committed to fostering a collaborative culture and driving performance through targeted staff training and strategic process improvements.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Knowledgeable [Desired Position] with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Fleet Logistic Manager
Johhny B Transport LLC
North Salt Lake, UT
07.2018 - Current
- Led operational initiatives to enhance transportation efficiency and service delivery.
- Streamlined scheduling processes to optimize route planning and reduce delays.
- Mentored team members on safety protocols and best practices in transport logistics.
- Implemented training programs that improved employee performance and service quality.
- Analyzed performance metrics to identify areas for process improvement and cost reduction.
- Coordinated cross-functional teams to ensure seamless communication across operations.
- Developed strategic partnerships with suppliers to strengthen service offerings and reliability.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Fleet Manager
R-n-M Transportation
North Salt Lake, UT
04.2006 - 06.2018
- Managed fleet operations to optimize routing and reduce operational costs.
- Developed and implemented maintenance schedules to enhance vehicle reliability.
- Oversaw compliance with safety regulations and industry standards across the fleet.
- Coordinated driver training programs to improve performance and safety awareness.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Maintained accurate driver information for delivery scheduling.
- Provided all drivers with pertinent safety materials regarding rules and regulations.
- Trained drivers to manage time effectively, improving overall mileage performance.
- Facilitated smooth communication channels between drivers and dispatchers to improve overall operational flow.
- Optimized routing plans based on real-time traffic data analysis which resulted in decreased travel time during peak hours.
- Managed a diverse team of drivers, maintenance crews, and administrative staff which contributed to improved collaboration and efficiency in the workplace.
- Completed projects by effectively delegating tasks and overseeing employee performance.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Education
High School Diploma -
Bonneville
Ogden, UT05-1996
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Complex Problem-solving
- Staff management
- Task delegation
- Goal setting
- Relationship building
- Operations management
- Project management
- Cross-functional teamwork
- Project planning
- Customer relationship management (CRM)
- Performance management
- Staff development
- Shift scheduling
- Conflict resolution
- Performance evaluations
- Negotiation
- Business development
- Expectation setting
- Emergency response
- Contract management
- Clear communication
- Employee onboarding
- Coaching and mentoring
- Work prioritization
- Partnership development
Accomplishments
- Supervised team of 20+ staff members.
- Collaborated with team of 10 in the development of starting crude division.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Stormwater pollution prevention (SWPPP)
Hazmat Transportation - Security Awareness
Hazardous Materials Transportation
Good Housekeeping
Hazard Communication and GHS - What employee needs to know
Emergency Action and Fire Prevention
First Aid - CPR
Basics of OSHA & Workers Comp Requirements
Drug Free Workplace
Timeline
Fleet Logistic Manager
Johhny B Transport LLC
07.2018 - Current
Fleet Manager
R-n-M Transportation
04.2006 - 06.2018
High School Diploma -
Bonneville