Joshua Dodgen
Craig,CO
Summary
Dedicated program analyst with a strong commitment to delivering comprehensive client service expertise. Proven proficiency in optimizing organizational effectiveness through strategic problem-solving and critical thinking. Possesses excellent communication, organizational, and interpersonal skills to drive successful program outcomes.
Overview
6
6
years of professional experience
Work History
Project Delivery Senior Analyst
Deloitte
08.2023 - Current
- Orchestrated high-performing team of 10 analysts and recruiters, adeptly navigating candidates through Federal Hiring Process with focus on efficiency and collaboration
- Applied data-based metrics to assess key performance indicators, identifying project deficiencies and implementing strategic interventions to align with Advanced Planning and Scheduling (APS) objectives
- Prepared comprehensive analyses of Federal Pipelines, pinpointing operational inefficiencies and strategizing solutions to enhance overall project effectiveness
- Developed project evaluations utilizing a blend of qualitative and quantitative metrics, providing a nuanced understanding of program success and areas for improvement
- Identified and resolved system-related issues, escalating critical matters to Senior Leadership with actionable items for swift resolution
- Formulated and presented project recommendations to Senior Leadership at the Transportation Security Administration (TSA), ensuring alignment with program objectives and fostering proactive decision-making
- Implemented cross-training initiatives, equipping team members with diverse skill sets to deliver project outcomes consistently within program timelines
- Generated detailed reports and data tables for Senior Leadership and HR staff at TSA, facilitating informed decision-making and measuring outcomes based on comprehensive data analysis
- Cultivated robust relationships with both internal and external stakeholders, ensuring a collaborative and supportive environment conducive to project success
- Conducted regular audits, surpassing a 98% accuracy rate in meeting Advanced Planning and Scheduling (APS) requirements and maintaining stringent compliance standards
- Established measurable goals for the team and projects, fostering growth at all levels and ensuring continuous improvement in project delivery.
Field Operation Specialist
C Evans Consulting
03.2018 - 08.2023
- Utilized Salesforce and USAS to meticulously track the progress of 300+ candidates monthly through the TSA pipeline, ensuring seamless navigation and timely completion
- Advised and executed recruitment plans through regular coordination via weekly calls with HR staff, Recruitment Strategists, and Field Operations Leads, particularly for challenging airport locations
- Managed the complete lifecycle of candidates through the TSA hiring process, ensuring adherence to policies, timelines, and quality standards
- Spearheaded the planning and execution of diverse recruitment strategies to enhance community awareness of local Job Opportunity Announcements and Recruitment Events
- Provided TSA HR Staff with candidate schedules and delivered recommendations on Airport Assessment numbers, optimizing the efficiency of the recruitment process
- Developed Job Aides to empower team members, facilitating their proficiency in completing project deliverables with precision and consistency.
Sales and Marketing Lead
Concealed Carry Inc
09.2017 - 03.2018
- Cultivated strong business relationships with potential dealers through proactive engagement, including attending trade shows, orchestrating sales meetings, and launching targeted email campaigns
- Elevated success team strategies by introducing new standard operating procedures for day-to-day tasks, meticulously monitoring response times, and ensuring consistent quality assurance among all team members
- Applied quantitative metrics to analyze revenue streams, developing and implementing strategic initiatives that resulted in increased profits.
Education
Associate of Science - Health And Wellness Promotion
Texas State University
San Marcos, TX06.2017
Skills
- Project Implementation
- Qualitative and Quantitative Data Analysis
- Enhance Operation Efficiency
- Data Acquisition
Timeline
Project Delivery Senior Analyst
Deloitte
08.2023 - Current
Field Operation Specialist
C Evans Consulting
03.2018 - 08.2023
Sales and Marketing Lead
Concealed Carry Inc
09.2017 - 03.2018
Associate of Science - Health And Wellness Promotion
Texas State University