Joshua Dominguez
Summary
Customer service representative with a strong background in building client relationships and enhancing satisfaction. Committed to fostering positive interactions and supporting team objectives. Proven ability to cultivate partnerships and contribute to business growth through effective communication and collaboration.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Guess
ELPASO
06.2022 - Current
- Supported daily store operations and ensured adherence to company policies.
- Trained new team members on customer service standards to enhance team effectiveness.
- Managed inventory levels and organized merchandise displays effectively.
- Resolved customer inquiries, contributing to high customer satisfaction levels.
- Collaborated with management to develop strategic plans, aligning team efforts with business goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Eastwood High School
ELPASO, TXSkills
- Retail operations management
- Inventory management
- Visual merchandising
- Sales monitoring
- Sales reporting
- Sales growth
- Customer relationship management
- Customer service
- Customer relations
- Cash management
- Employee training
- Problem solving
- Goal setting
- Relationship building
- Communication
Timeline
Assistant Manager
Guess
06.2022 - Current
Eastwood High School